Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Eltham.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- There are accessible and standard toilets nearby in the Eltham Centre.
- At the time of the survey (May 2026) the Eltham Centre car park was closed so could not be surveyed. It is due to open again in 2027.
- There is public parking nearby in Orangery Lane.
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Getting In and Around
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- The most accessible entrance is the main entrance.
- There are 2 other entrances.
- 1 of the other entrances has stepped access.
- 1 of the other entrances has step-free level access.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- At the time of the survey (May 2026) the Eltham Centre rear entrance was closed so could not be surveyed. It is due to open again in 2027.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on the High Street.
- The Blue Badge bays are signposted but have no markings.
- There is a public car park located on Orangery Lane.
- The name of the car park is Orangery Lane Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
- At the time of the survey (May 2026) the Eltham Centre car park was closed so could not be surveyed. It is due to open again in 2027.
Entrance (Eltham Centre Main Entrance)
- This entrance is located at the front of the Eltham Centre on Archery Road.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 160cm.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 118cm.
- There is step-free access via ramp as you enter.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
- There are 6 steps as you enter.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm-45cm.
- The library is at the rear of the centre, on the right.
Reception
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Location
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- The reception is located to the right towards the rear of the library when entering via the Main Entrance.
- The distance from the Eltham Centre Main Entrance is 50m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs without armrests, armchairs, sofas and stools.
- Lighting levels were even at the time of the survey.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs without armrests, armchairs, sofas and stools.
- Furniture available in the library includes: tables and desks.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 115cm to 145cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: ergonomic chairs, adjustable foot rests, large letter key keyboards and handheld magnifiers.
