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Greenwich Housing Rights

36 Wellington Street, Woolwich, London, SE18 6PE

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Access Guide

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Introduction

  • Greenwich Housing Rights offers specialist housing legal advice to tenants and home-owners living or working in the borough of Greenwich.
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  • The service offers advice by telephone or in-person and has drop-in advice sessions.
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  • Limited advice can also be given by email.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Woolwich Arsenal.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Woolwich Arsenal.

Opening Times (Telephone and Email Housing Advice)

  • Monday 14:00 - 16:00.
  • Tuesday 14:00 - 16:00.
  • Wednesday 10:00 - 12:00.
  • Thursday 10:00 - 16:00.
  • Friday 14:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Opening Times (Face-to-Face Housing Advice)

  • Access is by appointment only.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Calderwood Street Multi-Storey Car Park.
    • The car park is located on Calderwood Street, above Sainsbury's.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 164cm x 554cm (5ft 5in x 18ft 2in).
    • On street Blue Badge parking is located on Polytechnic Street.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in a strip along Wellington Street, immediately outside the venue.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, on Wellington Street.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 122cm (4ft).
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 72cm.
  • Step(s) View
    • The step(s) is/are located directly in front of the entrance, in the porch.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is a door release button to exit the building at a height of 125cm.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the rear of the venue, to the left and then to the right beyond the Reception desk.
    • The female and male toilets are approximately 17m (18yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.