Access Guide
Overview
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About
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- There is not a toilet with adaptations available.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Burney Street Car Park.
- View information on Burney Street Car Park (opens new tab).
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Greenwich.
- This station has step-free access.
- The nearest DLR station is Cutty Sark.
- The nearest bus station is Greenwich High Road/Royal Hill.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow openings.
- The ground and first floor of the additional seating area can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- Toilets with adaptations are not available.
- Shared step-free standard toilet facilities are located at the rear of the venue.
- Shared standard toilet facilities with stepped access are located in the additional seating area on the first floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Crooms Hill Road.
- The Blue Badge bays are clearly marked and signposted.
- There is a public car park located off Burney Street.
- The name of the car park is Burney Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located off Nevada Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menus types include: wall-mounted and countertop.
- The following dietary requirements can be catered for: vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, easy grip cutlery and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches and stools.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located at the rear of the venue.
- The distance from the main entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow openings.
- There is step-free level access into the toilet.
- There is not any signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 62cm.
- Internally the door has a low colour contrast.
- Hand washing facilities available are a wash basin and a soap dispenser.
- The wash basin has a lever mixer tap.
- Hand drying facilities include: a hand dryer.
- Lighting levels were low at the time of the survey.
Entrance (Additional Seating)
- This entrance is located off Nevada Street.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is one step as you enter.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is between 15cm and 18cm.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Seating Area (Additional Seating)
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Location and Access
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- The seating area is located off Nevada Street, to the left of the main venue.
- The most accessible route has a step.
- There are no doors to open along the most accessible route.
- There is one step to this area.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is between 15cm and 18cm.
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Seating Area
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- There is step-free level access throughout the majority of the seating area.
- There is stepped access to the seating on the first floor.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables and high tables.
- The tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Stairs (Additional Seating)
- The stairs are located in the front, as you enter.
- The ground and the first floor can be accessed by these stairs.
- There are no handrails for the steps.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were low at the time of the survey.
