Access Guide
Overview
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About
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- This is a leisure centre with multiple facilities available.
- Facilities available in the venue include: A gym, pool, fitness studio, standard and adapted changing facilities, standard and adapted toilets.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Abbey Wood.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
- There are 3 toilets with adaptations.
- Toilets with adaptations are located ahead and to the left of the security barriers, opposite The Studio and within the male and female wet side changing rooms.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free toilet facilities are located ahead and to the left of the security barriers, opposite The Studio.
- The changing facilities which have adaptations are located within the standard male and female wet side changing rooms.
- Standard changing facilities are located ahead of the security barriers, and on the right hand side of the building.
- Standard shower facilities are located ahead and to the right of the security barriers.
- Parent and baby changing facilities are located within the changing areas and shared toilets.
Parking
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Car Park
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- The car park is located on Thamesmead Drive.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 478cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 89cm.
- The nearest designated bay is 90m from the main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes, steep ramps or slopes and uneven surfaces.
- There is no dropped kerb from the designated Blue Badge parking.
- There is a short steep slope leading directly from the Blue Badge bays to the pavement.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located on Thamesmere Drive.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 148cm.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 148cm.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the pool viewing area.
- Access throughout may include manual doors.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the use of large glazed walls.
Reception (Leisure Centre)
- The reception is located immediately to the right of the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 127cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
- There are security barriers which are operated manually.
- If no one is at the reception desk there is a button to press for assistance at a height of 126cm. The security barriers are opened using a mobile app or manually by reception.
Changing Area (Health and Fitness Change)
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Changing Area
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- The male and female changing area were surveyed.
- The changing area is located on the right hand side of the building.
- The distance from the security barrier is 17m.
- The most accessible route to the changing area has step-free level access and manual doors.
- There is step-free level access into the changing area.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 85cm.
- Internally the door has a low visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are lever mixer.
- There is no shower seat.
Gym
- The gym is located on the right hand side of the building.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 148cm.
- The following areas have step-free access via ramps or slopes: the Strength Zone.
- The following areas have stepped access: The Cardio Zone.
- Access throughout may include uneven surfaces and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is not clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Changing Room with Adaptations (Female - Wet Side)
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Location and Access
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- The changing room surveyed is located within the female wet side changing area.
- The distance from the female changing room entrance is 8m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
- The dimensions of the changing room are 235cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 170cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right of the wash basin as you look at it.
- The wash basin grab rail has a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There is one coat hook.
- The coat hook is 63cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- There is a flip-down shower seat.
- The shower seat is 54cm from the floor.
- The shower controls are lever mixer.
- There are dropdown rails for the shower.
- The shower dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a similar adapted changing room within the male changing area.
Changing Area (Wet Side)
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Changing Area
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- The male and female changing area were surveyed.
- The changing area is located directly ahead of the security barriers, on the left and right.
- The distance from the security barriers is 15m.
- The most accessible route to the changing area has step-free level access.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 75cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 68cm.
- Lighting levels were even at the time of the survey.
- There is a separate school changing room located in both the male and female changing areas.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Changing Area (Family Change - Wet Side)
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Changing Area
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- The shared changing area was surveyed.
- The changing area is located between the pool and the changing area exit.
- The distance from the ladies changing room exit is 3m.
- The most accessible route to the changing area has step-free level access and manual doors.
- There is step-free level access into the changing area.
- The width of the door opening is 86cm.
- Facilities in this area include: changing cubicles, showers and baby change facilities.
- The height of the baby change facility when in use is 72cm.
- Lighting levels were even at the time of the survey.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Pool (Main Pool)
- This is an indoor swimming pool.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the viewing area.
- Access throughout this area may include slippery surfaces.
- The flooring is shiny.
- There is not an emergency alarm at poolside.
- Lighting levels vary due to the size of the space.
- Access into the water is via a ladder.
- The ramp has handrails on both sides.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool has a lifeguard on duty at all times.
- The following adaptations are available for disabled people: pool pod.
- Additional facilities include: a children's pool.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the left hand side of the building, opposite The Studio.
- The distance from the security barriers is 17m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 329cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan to the wall).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 87cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.