Access Guide
Location
- The venue is situated within the centre of the area.
- The venue is in a pedestrian area.
- This venue is situated in Thamesmead.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plumstead.
Opening Times
- Monday 11:00 - 23:00.
- Tuesday 11:00 - 23:00.
- Wednesday 11:00 - 23:00.
- Thursday 11:00 - 23:00.
- Friday 11:00 - 00:00.
- Saturday 11:00 - 00:00.
- Sunday 12:00 - 22:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 365cm x 485cm (11ft 12in x 15ft 11in).
- The nearest designated bay is 106m (116yd) from the main entrance.
- The furthest designated bay is 149m (163yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is block paving.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The details given are for the Thamesmead Shopping Centre car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 158cm (5ft 2in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 144cm (4ft 9in) wide.
Outside Access (Alternative Entrance)
- This information is for the entrance located at the side of the building.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 158cm (5ft 2in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 144cm (4ft 9in) wide.
Inside Access
- There is not level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are low.
- Customers can charge scooters or wheelchairs at the venue.
Level Change (Inside Access)
- There are steps to access this area / service.
- The steps are located between the entrances and the bar.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are shallow.
- The steps do have handrails.
- The handrails are on both sides.
Eating and Drinking
- The following information is for the bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 64cm (2ft 1in).
- The distance between the floor and the highest table is 64cm (2ft 1in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Anyone unable to access the bar will be served at the table.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the left as you enter the alternative entrance.
- The female and male toilets are 1m (3ft 3in) from the alternative entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Plastic cups are not available.
- Plastic cutlery is not available.
- Drinking straws are available on request.
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Comments
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- Children are allowed in the garden only.