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The National Maritime Museum

Park Row, Greenwich Park, Greenwich, London, SE10 9NF

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Access Guide

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Introduction

  • Services / facilities within the building include a Museum, a Café and a Shop.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Greenwich.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Greenwich.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located on Park Row adjacent to Romney Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 500cm (7ft 7in x 16ft 5in).
    • The nearest Blue Badge bay is 150m (164yd 2in) from the main entrance.
    • The furthest Blue Badge bay is 160m (174yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 203cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Sammy Ofer Wing Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance doors.
    • The gradient of the ramp/slope is slight.

Level Change (Approach to Sammy Ofer Wing Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the approach to the Sammy Ofer Wing Entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Counter (Ticket Office Main Entrance)

  • The counter is 25m (27yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 104cm (3ft 5in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 81cm.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/12/2023.
  • The hearing assistance system was working at the time of testing.
  • Lighting levels are moderate to good.

Counter (Ticket Office Sammy Ofer Entrance)

  • The counter is 15m (16yd 1ft) from the rear entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 113cm (3ft 8in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 77cm.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/12/2023.
  • The hearing assistance system was working at the time of testing.
  • Lighting levels are moderate to good.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Corridor leading to the Sammy Ofer Wing)

  • There is a ramp/slope located in the corridor leading to the Sammy Ofer Wing.
  • The ramp/slope is used to access The Sammy Ofer Wing.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are good.

Other Floors (Main Entrance)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low to moderate.
  • Comments View
    • There are similar stairs by the Lewin lift and the Caird lift.

Other Floors (Special Gallery)

  • Steps View
    • The floors which are accessible by stairs are G, -1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • These stairs are for accessing the Special Exhibition Gallery on Level -1 from the ground floor only.

Lift (Stanhope Lift)

  • There is a lift for public use.
  • The lift is located through the main entrance, turn left and turn down the corridor on the left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 40m (43yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 83cm (2ft 9in).
  • The dimensions of the lift are 128cm x 175cm (4ft 2in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Lift (Lewin Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the venue on the left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1a, 1b, 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 80m (87yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 134cm x 180cm (4ft 5in x 5ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Lift (Special Exhibition Gallery)

  • There is a lift for public use.
  • The lift is located in the Sammy Ofer Wing.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1, G.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 30m (32yd 2ft) from the Sammy Ofer Wing Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 129cm (4ft 3in).
  • The dimensions of the lift are 144cm x 200cm (4ft 9in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Lift (Brasserie Lift)

  • The lift is located down the corridor at the right hand side of the Parkside Café counter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 35m (38yd 10in) from the Sammy Ofer Wing entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Lift (Caird Lift)

  • There is a lift for public use.
  • The lift is located in the link corridor between the main museum and the Sammy Ofer wing.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 50m (54yd 2ft) from the Sammy Ofer Wing Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 117cm (3ft 10in).
  • The dimensions of the lift are 160cm x 265cm (5ft 3in x 8ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Lift (Colonnades Lift)

  • There is a lift for public use.
  • The lift is located at the left hand side of the building by the Colonnades.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 100m (109yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 92cm (3ft).
  • The dimensions of the lift are 99cm x 130cm (3ft 3in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please contact staff at the Ticket desk in the Sammy Ofer Wing.

Level Change (Bridge from the Great Map to Traders Gallery)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the Great Map and Traders Gallery on the first floor.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • Comments View
    • There are similar bridges from the Great Map to the Forgotten Fighters Gallery, Polar Worlds Gallery and Nelson, Navy and Nation Galleries.

Level Change (Prince Frederick's Barge)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the starboard side of Prince Frederick's Barge.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 130cm (4ft 3in).

Shop

  • The majority of aisle widths are 150cm+.
  • All flooring in the shop is smooth and even.
  • The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
  • There is step-free level access to the till(s).
  • The height of the counter is 103cm.
  • There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
  • The checkout area has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The till has a clearly signed hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are good in the shop.

Eating and Drinking (Parkside Cafe)

  • The following information is for the café.
  • The café is located at the rear of the venue.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the Sammy Ofer Wing Entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (The Great Map Cafe)

  • The following information is for the café.
  • The café is located on level 1 next the Great Map.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the Stanford lift.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Changing Places

  • Location and Access View
    • The facility is located next to the Sammy Ofer Wing entrance.
    • The facility is approximately 30m (32yd 2ft) from the Sammy Ofer Wing entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is not a radar key.
    • The key can be obtained from any member of staff.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The door has a horizontal grab rail.
    • The width of the door is 96cm (3ft 2in).
    • The dimensions of the facility are 409cm x 290cm.
    • The ceiling height is not at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 260cm (8ft 6in).
    • The transfer space on the left as you face the toilet is 115cm (3ft 9in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a medium colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a medium colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
    • There is a medium colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The toilet has a cistern.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 188cm (6ft 2in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 115cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 109cm.
    • There is a hand dryer.
    • The hand dryer is not at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 103cm.
    • There is a towel dispenser.
    • The towel dispenser is not at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 105cm.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a/are clinical waste and pedal waste paper bin disposal units.
    • There is not an emergency alarm for the facility.
    • There is a coat hook.
    • There are coat hooks in the toilet at 114cm and 168cm from the floor.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are low to moderate.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located on the left as you enter via the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 151cm x 216cm (4ft 11in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 120cm and 150cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 108cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on the right of the accessible toilet.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Sammy Ofer Wing entrance.
    • This accessible toilet is located opposite the Parkside Café in the Sammy Ofer Wing.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 147cm x 240cm (4ft 10in x 7ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 176cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 119cm (3ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Brasserie lift.
    • This accessible toilet is located to the left as you exit the Brasserie lift on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 161cm x 216cm (5ft 3in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 148cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Lewin lift.
    • This accessible toilet is located beyond the Baltic Memorial Glass exhibit on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 167cm x 209cm (5ft 6in x 6ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 167cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 120cm.
    • The shelf is not located where it is reachable.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on the right hand side of the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the left as you enter via the main entrance.
    • The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are varied.
  • Comments View
    • There are additional standard toilets in the Sammy Ofer Wing near the Parkside Café and at the rear of the Baltic Memorial Glass exhibit on the first floor.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the right of the Parkside Café in the Sammy Ofer Wing.
  • The parent and baby room is approximately 20m from the to the right of the Parkside Café in the Sammy Ofer Wing.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 85cm (2ft 9in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 72cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.