You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Greenwich.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Greenwich.
• The nearest underground station is Cutty Sark.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 235cm x 490cm (7ft 9in x 16ft 1in).
  • The nearest Blue Badge bay is 150m (164yd 2in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • It is recommended that Blue Badge bays are booked in advance to guarantee a space in busy periods.
  • The car park is open to the public at weekends.
  • The car park is also available in a limited capacity on weekdays.
  • Please contact the bookings office or check the website.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the main building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 180cm (5ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 235cm (7ft 9in) wide.

You are on Reception (Meet and Greet). Skip to the next section.

Reception (Meet and Greet)

• The reception desk is 21m (23yd) from the the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Reception (Information Desk). Skip to the next section.

Reception (Information Desk)

• The reception desk is 26m (28yd) from the the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the north west lawns.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is 140m (153yd) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 140cm x 110cm (4ft 7in x 3ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.

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• Comments View
  • The lift is external.
  • The lift provides level access to Greenwich Park at the back of the building.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are available.
• The availability of touch tours depends on exhibition.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, book in advance for garantee use.

You are on Level Change (Ship of War Exhibition). Skip to the next section.

Level Change (Ship of War Exhibition)

• There is a ramp or slope to access this service.
• The ramp or slope is moderate.
• The ramp or slope is portable.
• There is a level landing at the top of the ramp.
• Please contact any member of staff.
• The width of the ramp or slope is 100cm (3ft 3in).
• There are steps to access this area / service.
• There is not a standard and / or platform lift to access this service.

You are on Level Change (Humpfrey Ocean Exhibition). Skip to the next section.

Level Change (Humpfrey Ocean Exhibition)

• There is a ramp or slope to access this service.
• The ramp or slope is located along the main manine bridge.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are not steps to access this area / service.
• There is not a standard and / or platform lift to access this service.

You are on Lift (Reception Foyer). Skip to the next section.

Lift (Reception Foyer)

• There is a lift for public use.
• The lift is located on the left of the reception area.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - M -1.
• The lift is 30m (33yd) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 140cm x 190cm (4ft 7in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Lift (Rear Left). Skip to the next section.

Lift (Rear Left)

• The lift is located to the rear left of the musem.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - UG - 1 - 2.
• The lift is 55m (60yd) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 135cm x 195cm (4ft 5in x 6ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • The lift has seperate entry and exit for the upper ground level.

You are on Accessible Toilet (Reception Foyer). Skip to the next section.

Accessible Toilet (Reception Foyer)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 23m (25yd 6in) from the main entrance.
  • This accessible toilet is located within the stanhope entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 156cm (5ft 1in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Comments View
  • The door folds open.
  • Baby Change Facilities
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft ).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Reception Foyer). Skip to the next section.

Standard Toilet(s) (Reception Foyer)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the left of the reception area.
  • The female and male toilets are 23m (25yd) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Accessible Toilet (Balctic Glass). Skip to the next section.

Accessible Toilet (Balctic Glass)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 100m (109yd 1ft) from the main entrance.
  • This accessible toilet is located to the rear left of the museum, on the upper ground level.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 208cm x 190cm (6ft 10in x 6ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Standard Toilet(s) (Balctic Glass). Skip to the next section.

Standard Toilet(s) (Balctic Glass)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the rear left of the building.
  • The female and male toilets are 100m (109yd) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are bright.

You are on Eating and Drinking (Galley). Skip to the next section.

Eating and Drinking (Galley)

• The following information is for the cafe.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 50m (55yd) from the the museum main entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold cafe food.

You are on Eating and Drinking (Upper Deck). Skip to the next section.

Eating and Drinking (Upper Deck)

• The following information is for the cafe.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 35m (38yd) from the the museum main entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold cafe food.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is generally on duty.
• Staff are trained to BSL level 1.
• Staff are not Text Relay aware.
• A raised or tactile plan of the building is not available on request.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.
• Children are welcomed at the venue.
• There is not a soft play area for children indoor.