Access Guide
Introduction
- Services / facilities within the building include 2 self-contained flats, each with 4 en-suite rooms and communal kitchens, lounges and dining areas, accessible bathrooms, a laundry room and a cinema room.
- Services / facilities within the grounds include the garden and patio seating area.
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Comments
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- The Respite Home offers breaks to adults with learning difficulties, some of whom may also have additional needs.
- Guests are first assessed and referred by social services before booking a stay.
- Most stays range from one night to several weeks.
- Guests might take part in activities organised by staff or attend their usual daytime activities.
Location
- The venue is situated within the centre of the area.
- This venue is situated in East Greenwich.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Westcombe Park.
- The nearest underground station is North Greenwich.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The venue car park has 2 parking spaces.
- There are on-street parking bays which are restricted to 2 hours for non-resident permit holders.
Outside Access (Main Entrance)
- This information is for the entrance located to the front left of the building.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are adjustable.
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Comments
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- There is a four-bedroom flat on the ground floor and a similar one on the first floor.
- Each flat has its own lounge, diner and kitchen.
- Meals would usually be prepared by staff, working with those guests who would like to be involved.
- There is an accessible bathroom on each floor.
- Staff offices, the cinema room and the laundry room are located on the second floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the entrance hall.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 2m (2yd 7in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 145cm x 110cm (4ft 9in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Accommodation
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Location of Accessible Accommodation
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- The establishment provides 8 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
- The accessible facilities are located in all the ground and first floor en-suite rooms.
- There is level access from an accessible entrance.
- This is by lift.
- The room number viewed was 4 (Ground Floor).
- The width of the door to the room is 86cm (2ft 10in).
- The dimensions of the clear floor space are 400cm x 460cm (13ft 1in x 15ft 1in).
- Light switches are within 120cm (4ft) from floor level.
- Assistance dogs are welcome to stay with residents in accessible accommodation.
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Accessible Bathroom
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- The information relates to the ensuite.
- The dimensions of the bathroom are 180cm x 195cm (5ft 11in x 6ft 5in).
- The door opens outwards.
- The width of the door to the bathroom is 88cm.
- The door weight is light.
- There is not a functional emergency alarm in the bathroom.
- It is out of reach (higher than 10cm (4") from floor).
- The door is locked by a twist lock.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 70cm (2ft 4in).
- There is not a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 115cm (3ft 9in).
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are placed at a lower level or at an angle for ease of use.
- Disposal facilities are not available.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head height is adjustable.
- The type of shower controls used are twist/turn.
- The shower seat is flip-down.
- The shower seat height is 43cm (1ft 5in).
- There are no handrails available for the shower.
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Colour contrast and lighting in accessible rooms
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- The colour contrast between the external room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal room door and wall is good.
- The colour contrast between external ensuite / bathroom door and wall is good.
- The lighting levels are adjustable.
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Colour contrast and lighting in accessible bathroom
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- The colour contrast between the internal bathroom door and wall is good.
- The colour contrast between the walls and floor in the bathroom is good.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are medium.
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Auxiliary Aids - General
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- None of the rooms have auxiliary aids for people with sensory impairments.
- The accommodation does provide any other auxiliary aids for people with mobility impairments.
- Mobile hoists are available and Ceiling tracking hoists are available.
- Assistance dogs are welcome to stay with residents in standard rooms.
- There are 8 accessible rooms with wheel in showers.
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Comments
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- The 4 ground floor rooms would usually be allocated to guests who are wheelchair users or have mobility difficulties.
- These rooms have an electrically adjustable beds.
- There are also ceiling track hoists to cover the bed and bedside area.
- The first floor rooms are similar but have standard beds and no hoist.
Accessible Bathroom (Ground Floor)
- Accessible bathroom facilities are available.
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Location and access
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- It was possible to access the bathroom during the survey.
- The bathroom is unisex.
- The bathroom is not for the sole use of disabled people.
- There is pictorial signage on or near the accessible bathroom door.
- The accessible bathroom is 4m (4yd 1ft) from the main entrance.
- There is level access to the accessible bathroom.
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Features and dimensions
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- A key is not required for the accessible bathroom.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the bathroom are 330cm x 270cm (10ft 10in x 8ft 10in).
- The bathroom has a non slip floor.
- Floor manoeuvring space is clear in the bathroom.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available.
- There is not a coat hook.
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Position of fixtures
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- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin height is 70cm (2ft 4in).
- The tap type is lever.
- There is not a mixer tap for the wash basin.
- There is a lateral transfer space.
- The lateral transfer space is 133cm (4ft 4in).
- As you face the toilet pan the transfer space is on both sides.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There are mirrors in the accessible bathroom.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath details
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- There is a bath.
- The height is adjustable.
- A hoist is available.
- The tap type is lever.
- There is a mixer tap.
- There is not a shower over the bath.
- There are not wall mounted handrails available.
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Wheel in shower details
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- There is not a wheel in shower.
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Colour contrast and lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is a similar bathroom on the first floor, with a standard non-adjustable bath.
- Toileting chairs and other support aids are available.
- The toilet seat is 48cm high.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
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Comments
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- Some staff have training in Makaton.
- There is access from the ground floor flat to the rear garden area, which has a patio with seating and a grassed area.