Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Eltham.
- The venue is in a pedestrian area.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Eltham.
Opening Times
- Monday 12:00 - 23:00.
- Tuesday 12:00 - 23:00.
- Wednesday 12:00 - 23:00.
- Thursday 12:00 - 23:00.
- Friday 12:00 - 23:00.
- Saturday 10:00 - 00:00.
- Sunday 10:00 - 20:00.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Well Hall Road.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There is unrestricted parking in Kidbrooke Lane.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 84cm (2ft 9in).
-
Comments
View
- The door is usually held open.
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the door threshold.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- At the time of our visit the venue was expecting delivery of a portable ramp to overcome the step.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Moat Terrace)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in teh doorway leading from the dining room to the moat terrace.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are bright.
-
Other
View
- The area(s)/service(s) on the floors which are not accessible is/are the function room.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 8m (8yd 2ft) from the main entrance.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Comments
View
- There are tables and chairs with armrests outside the venue in the summer months.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s) (Ground Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located at the far end of the restaurant, on the right.
- The female toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located at the far end of the restaurant, on the right.
- The male toilet(s) is/are approximately 29m (31yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the male and female standard toilets.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is not level access to the baby change facility.
Level Change (Male Toilet)
- There are steps to access this area / service.
- The steps are located just inside the male toilet.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Level Change (Female Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located just inside the toilet door.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
Standard Toilet(s) (1st Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female Toilet(s)
View
- The female toilets are located at the far end of the function room.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilets are located at the far end of the function room.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
-
Comments
View
- The pictured toilet is the standard female toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.