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Cutty Sark DLR

Cresent Arcade, Greenwich, London, SE10 9JY

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Access Guide

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Opening Times

  • Monday 05:20 - 00:50.
  • Tuesday 05:20 - 00:50.
  • Wednesday 05:20 - 00:50.
  • Thursday 05:20 - 00:50.
  • Friday 05:20 - 00:50.
  • Saturday 05:20 - 00:45.
  • Sunday 06:30 - 23:50.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Greenwich.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Greenwich.

Parking

  • The venue does not have its own car park.

Outside Access (Cresent Arcade)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 500cm (16ft 5in) wide.

Outside Access (Lift Entrance)

  • This entrance gives access to platforms 1-2.
  • This information is for the entrance located opposite the main entrance.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 80cm (2ft 7in) wide.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are LG-M-G.
    • The escalators steps are clearly marked.
    • The head and foot of the escalators are clearly marked.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located opposite the main entrance on Cresent Parade.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-M-G.
  • The lift is 5m (16ft 5in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 75cm (2ft 6in).
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The office to obtain help is 5m (16ft 5in) from the lift.
  • This office is located on the mezzanine level.
  • There is not a ticket office.
  • The train companies operating from within this station are Docklands Light Railway.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1-2.
  • The platform(s) accessed by lift is / are 1-2.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.
  • Children are welcomed at the venue.