Access Guide
Opening Times
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 15:30.
- Sunday Closed.
-
Comments
View
- These times are the office hours, please contact the venue for specific event times.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Greenwich.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Greenwich.
- The nearest underground station is Greenwich DLR.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Burney Street Car Park.
- The car park is located in Burney Street.
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 500cm (6ft 7in x 16ft 5in).
- Standard marked parking bays are located in Royal Hill and Burney Street.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 160cm (5ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the venue.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
-
Comments
View
- This entrance leads straight into the Minor Hall.
Level Change (Side Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the side entrance.
- The ramp or slope is moderate.
- The ramp or slope is portable.
- Please contact a member of staff.
- The width of the ramp or slope is 75cm (2ft 6in).
- There are steps to access this area / service.
- The steps are located in front of the side entrance.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
-
Comments
View
- The ramp overcomes the step.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Level Change (Minor Hall)
- There are steps to access this area / service.
- The steps are located in the main entrance area leading to Minor Hall.
- There is / are 5 step(s) to the area / service.
- Lighting levels at the steps are low.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
-
Comments
View
- The side entrance gives access straight into the Minor Hall.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located in front of the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 5m (16ft 5in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within reach for a wheelchair user.
- The controls are 140cm from the ground.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet (Main Foyer)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located in the main foyer/reception area, to the left as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 140cm x 180cm (4ft 7in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 60cm (1ft 12in).
- There is no dropdown rail.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are poor.
-
Comments
View
- The coat hooks are 112cm high.
- On the day of our visit (April 2015) the locking handle was broken so the door could not be locked.
- The repair had been arranged.
- There is a second accessible toilet which has been refurbished to the same specification on the minor hall level.
- There is step-free access to this toilet via the side entrance.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female Toilet(s)
View
- The female toilets are located in the main foyer, to the left as you enter.
- The female toilets are 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
-
Access to Standard Male Toilet(s)
View
- The male toilets are located in the main foyer, to the right as you enter.
- The male toilets are 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the male and female standard toilet.
- The height of the baby change table once extended is 92cm (3ft).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- Children are welcomed at the venue.