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Greenwich Housing Rights

36 Wellington Street, Woolwich, London, SE18 6PF

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Access Guide

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Introduction

  • Comments View
    • Greenwich Housing Rights offers specialist housing legal advice to tenants and home-owners living or working in the borough of Greenwich.
    • The service offers advice by telephone or in-person and has drop-in advice sessions.
    • Limited advice can also be given by email.
    • The service shares office space with Plumstead Community Law Centre which offers advice on other issues and has separate advice sessions.

Opening Times (Office Hours)

  • Monday 09:00 - 17:00..
  • Tuesday 09:00 - 17:00..
  • Wednesday 09:00 - 17:00..
  • Thursday 09:00 - 17:00..
  • Friday 09:00 - 17:00..
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Drop-in advice sessions are held at this address on:
    • Monday 14:00-16:00
    • Wednesday 10:00-12:00
    • and
    • Tuesday 17:00-19:00 at Woolwich Town Hall.
    • The centre also offers telephone advice sessions and outreach sessions at other venues.
    • Please see the website for more details..

Opening Times (Telephone Advice Service)

  • Monday Closed.
  • Tuesday 14:00 - 17:00.
  • Wednesday Closed.
  • Thursday 14:00 - 17:00.
  • Friday 10:00 - 13:00.
  • Saturday Closed.
  • Sunday Closed.

Opening Times (Drop-In Advice Sessions)

  • Monday 14:00 - 16:00.
  • Tuesday Closed.
  • Wednesday 10:00 - 12:00.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Woolwich Arsenal.
  • The nearest DLR station is Woolwich Arsenal.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Calderwood Street Multi-Storey Car Park.
    • The car park is located on Calderwood Street, above Sainsbury's supermarket.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 600cm (6ft 7in x 19ft 8in).
    • On street Blue Badge parking is located on Wellington Street, in front of the Town Hall.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 500cm (6ft 7in x 16ft 5in).
    • Standard marked parking bays are located on Wellington Street.
    • There is not a designated drop off point.
  • Comments View
    • The on-street bays are pay and display but free for Blue Badge holders.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 77cm (2ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is steep.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • Please contact reception for use of the portable ramp.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).
  • Comments View
    • The wooden portable ramp is very heavy and there may not alway be sufficient staff to put it into position. Advance notice is recommended.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.