Access Guide
Introduction
- Related link The O2 arena.
- Http://www.disabledgo.info/AccessGuide.asp?VenueID=221085&TownID=2078
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Comments
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- Please see The O2 arena Detailed Access Guide for parking details.
- The opening times depend on events taking place.
- Please contact the venue for more information.
Location
- The venue is not situated on a road which has a steep gradient.
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Comments
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- The venue is situated outside the centre of the town.
- The venue is not on a road with a steep gradient.
- The nearest mainline Railway Station is Charlton.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest underground station is North Greenwich.
- indigO2 is situated on Greenwich Peninsula in zone 2.
- North Greenwich underground station is within 150m of the venue.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The doors are double width.
- The doors are permanently held open.
- The door opening is 156cm (5ft 1in) wide.
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Comments
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- These doors are permanently held open and staffed during opening times.
Reception (Box Office)
- The reception desk is 13m (14yd) from the O2 main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- Scooters are allowed in some parts of the venue.
- Lighting levels are adjustable.
- Customers can charge scooters or wheelchairs at the venue.
Level Change (Inside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the front of the hall.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 130cm (4ft 3in).
- There are steps to access this area / service.
- The steps are located leading to the front of the hall.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the left going up.
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Comments
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- The ramp overcomes the step.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 10m (32ft 10in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 94cm x 200cm (3ft 1in x 6ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Restaurant Bar Internal
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is not available from the bar.
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Comments
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- There are 2 bars at ground floor level and 1 bar at balcony level.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 18m (20yd) from the main entrance.
- The accessible toilet is located either side of the main hall.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 101cm (3ft 4in).
- The door is heavy.
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
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- There are 2 sets of toilets at ground floor level and 1 set at balcony level and within the VIP Lounge.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located either side of the main hall and on each level.
- The female and male toilets are 18m (20yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- Drinking straws are available on request.
- Children are welcomed at the venue.
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Comments
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- Entry to children depends on the event.