Access Guide
Introduction
- Related link Greenwich Housing Rights.
- Http://www.disabledgo.com/access-guide/royal-borough-of-greenwich/greenwich-housing-rights
-
Comments
View
- The Plumstead Community Law Centre shares office space with Greenwich Housing Rights, but operates different advice sessions.
- Please check the centre website for details of advice sessions as they may be subject to change.
Telephone Advice Opening Times
- Tuesday 10.00 - 13.00 for advice on benefits and employment
- Thursday 10.00 - 12.00 for advice on immigration.
Drop-in Advice Sessions
- Monday 11.00 - 12.30 for advice on employment issues.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Woolwich Arsenal.
- The nearest underground station is North Greenwich.
- The nearest DLR station is Woolwich Arsenal.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Calderwood Street Multi-Storey Car Park.
- The car park is located on Calderwood Street, above Sainsbury's supermarket.
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 600cm (6ft 7in x 19ft 8in).
- On street Blue Badge parking is located on Wellington Street, in front of the Town Hall.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 500cm (6ft 7in x 16ft 5in).
- Standard marked parking bays are located on Wellington Street.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- The on-street bays are pay and display but free for Blue Badge holders.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 77cm (2ft 6in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact reception for use of the portable ramp.
- The ramp does not have handrails.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
-
Comments
View
- The wooden portable ramp is very heavy and there may not alway be sufficient staff to put it into position. Advance notice is recommended.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
-
Comments
View
- There are several rooms for private consultations.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the corridor off the waiting room.
- The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.