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Plumstead Station

Walmer Terrace, Plumstead, London, SE18 7EA

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Plumstead.
  • The venue is situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Opening Times

  • Monday 06:10 - 19:30.
  • Tuesday 06:10 - 19:30.
  • Wednesday 06:10 - 19:30.
  • Thursday 06:10 - 19:30.
  • Friday 06:10 - 19:30.
  • Saturday 06:10 - 19:30.
  • Sunday 08:10 - 15:40.

Parking

  • The venue does not have its own car park.

Outside Access (Ticket Office Entrance)

  • This entrance gives access to platforms 1-2.
  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Ticket Office Entrance)

  • There are steps to access this area / service.
  • The steps are located at the front of the building.
  • There is / are 1 step(s) to the area / service.
  • The steps are medium.

Outside Access (Rear Entrance)

  • This entrance gives access to platforms 1-2.
  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the rear of the venue.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access (Ticket Office )

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Ticket Office Exit)

  • There are steps to access this area / service.
  • The steps are located going out of the ticket office onto the platforms.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 20:00 - 06:30.
  • There is a ticket office.
  • The ticket office is located at the front of the venue.
  • The ticket office is 1m (3ft 3in) from the Ticket Office entrance.
  • The train companies operating from within this station are South Eastern Rail.
  • There is a taxi rank at the station.
  • The taxi rank is located at the front of the venue.
  • The taxi rank is 10m (32ft 10in) from the Ticket Office entrance.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by steps only is / are 1-2.

Level Change (Platform 1)

  • There are steps to access this area / service.
  • The steps are located at Platform 1.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Level Change (Platform 2)

  • There are steps to access this area / service.
  • The steps are located at Platform 2.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are shallow.
  • The steps do have handrails.
  • The handrails are on both sides.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.