Access Guide
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday 10:00 - 17:00.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Greenwich.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- The car park is on Park Row at the administration building.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 235cm x 490cm (7ft 9in x 16ft 1in).
- The nearest designated bay is 150m (164yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
-
Comments
View
- It is recommended that Blue Badge bays are booked in advance to guarantee a space in busy periods.
- This venue's car park is only open to the public at weekends.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 85cm (2ft 9in) wide.
Reception
- The reception desk is 20m (22yd) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are medium.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, book in advance for garantee use.
Lift
- The lift is located to the right of the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are B-G-1.
- The lift is 5m (16ft 5in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 107cm x 207cm (3ft 6in x 6ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Accessible Toilet
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- This accessible toilet is located to the rear left of the entrance corridor.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 140cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
-
Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 82cm (2ft 8in).
- Inside the venue, there is not level access to the baby change facility.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located at the rear left of the entrance corridor.
- The female and male toilets are 28m (31yd) from the the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Level Change (Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A member of staff trained in BSL skills is generally on duty.
- Staff are trained to BSL level 1.
- Staff are not Text Relay aware.
- A raised or tactile plan of the building is not available on request.
- There is not an open fireplace.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Children are welcomed at the venue.
- There is not a soft play area for children indoor.