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Unit 6, Mellish Estate, Harrington Way, Woolwich, London, SE18 5NU

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Access Guide

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Introduction

  • Services / facilities within the building include climbing walls, bouldering area, training area, cafe, Plastic Heroes equipment shop.
  • Comments View
    • There is level access to the main climbing area and equipment shop.
    • The cafe, bouldering area and training area are on the mezzanine level with access by stairs.
    • The facilities are available to experienced members for unsupervised climbing.
    • The centre also runs training courses for all ages, children's parties, corporate training events and training for working at heights.
    • Please see the centre website for the event programme and the shop opening times.

Opening Times

  • Monday 10:00 - 22:00.
  • Tuesday 10:00 - 22:00.
  • Wednesday 10:00 - 22:00.
  • Thursday 10:00 - 22:00.
  • Friday 10:00 - 22:00.
  • Saturday 10:00 - 19:00.
  • Sunday 10:00 - 19:00.
  • Comments View
    • The venue opening hours for bank holidays are 10:00 - 19:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Woolwich.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Woolwich Dockyard.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • The car park is to the right of the main access road.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the building.
  • Comments View
    • After 18:00 is it possible to park directly outside the venue.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 167cm (5ft 6in) wide.

Reception

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk does not have a lowered section.
  • The lighting levels are medium.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • The picture shows part of the main ground floor climbing area.
    • There is a tapered threshold where the rubber safety floor commences.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - Mezzanine.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services on the floors which are not accessible are cafe, viewing area, bouldering area and training room.
  • Comments View
    • At the top of the stairs there is a short moderate ramp to the mezzanine floor.
    • There is a deep step up to the bouldering area.

Eating and Drinking (Cafe Rosilee)

  • The following information is for the cafe.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the the top of the stairs.
  • The distance between the floor and the lowest table is 46cm (1ft 6in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light meals and snacks.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located to the left of the foyer, opposite the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from staff.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 125cm x 180cm (4ft 1in x 5ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are not available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 81cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a drop down rail to the right of the toilet.
    • The other grab rail was due to be refixed.
    • A fabric towel was available.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 10m (10yd 2ft) from the main entrance.
  • The standard changing room is 5m (5yd 1ft) from the reception desk.
  • The standard changing rooms are located off the foyer, opposite reception.
  • There is level access to the standard changing rooms.
  • Comments View
    • Within the male and female changing rooms there are standard shower cubicles.
    • There is a high step over into the cubicles.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.