Access Guide
Introduction
- Services / facilities within the building include two bars (ground floor), two dining rooms (first floor) and a golf museum.
- Services / facilities within the grounds include 18 hole golf course.
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Comments
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- The venue has a powered stairclimber chair which can be used by one of the trained staff to take guests with mobility difficulties user up the external stairs and also the internal staircase.
- The stairclimber is suitable for people who are able to transfer onto the stairclimber seat as it does not carry the person in their own wheelchair.
- Rooms within the clubhouse, also known as Eltham Lodge, are available to hire for private events such as wedding receptions and corporate hospitality.
- For information on even bookings please contact [email protected].
Opening Times
- Monday 07:00 - 23:00.
- Tuesday 07:00 - 23:00.
- Wednesday 07:00 - 23:00.
- Thursday 07:00 - 23:00.
- Friday 07:00 - 23:00.
- Saturday 07:00 - 23:00.
- Sunday 07:00 - 23:00.
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Comments
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- The venue is a private members' club and is only open to the public two days per year..
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Eltham.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Mottingham.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 112cm (3ft 8in) wide.
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the main entrance.
- There is/are 7 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
Outside Access (Golfer's Entrance)
- This information is for the entrance located at the left side of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 157cm (5ft 2in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 171cm (5ft 7in) wide.
Level Change (Golfer's Entrance)
- There are steps to access this area / service.
- The steps are located between the first and second sets of doors.
- There is / are 8 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
Reception
- The reception desk is 5m (16ft 5in) from the main entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Lighting levels are varied.
Other Floors (Main Stairs)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are the dining rooms, first floor toilets and museum.
Other Floors (Side Stairs)
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are the dining rooms, first floor toilets and museum.
Other Floors (Basement Access Stairs)
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Steps
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- The floors which are accessible by stairs are B-G.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are male and female standard changing and shower rooms.
Restaurant Bar Internal (Members' Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 7m (22ft 12in) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is sandwiches and hot snacks.
Restaurant Bar Internal (Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 22m (24yd) from the main entrance.
- The distance between the floor and the lowest table is 61cm (2ft 0in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is sandwiches and hot snacks.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located at the rear left of the ground floor foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 107cm (3ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the left just beyond the side stairs.
- The female and male toilets are 13m (14yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- The photographs show the standard male toilet.
- The standard male toilet on the ground floor has urinals but no cubicles.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located right at the top of the side stairs.
- The female toilets are 3m (9ft 10in) from the side stairs.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located just beyond the female toilet.
- The male toilets are 7m (22ft 12in) from the side stairs.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are medium.
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Comments
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- The photographs show the standard male toilet.
Level Change (First Floor Standard Male Toilet)
- There are steps to access this area / service.
- The steps are located under the door.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are low.
- The step(s) is/are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Standard Toilet(s) (Basement)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in the female changing room.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located in the male changing room.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Comments
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- The photographs show the standard male toilet.
Standard Changing Room (Male)
- There are standard changing rooms available.
- The standard changing room is 14m (15yd) from the golfer's entrance.
- The standard changing room is 23m (25yd) from the reception desk.
- The standard changing rooms are located in the basement.
- There is not level access to the standard changing rooms.
Standard Shower (Male)
- There are not standard level access shower facilities available.
- There is not level access to the services from the shower facilities.
Standard Changing Room (Female)
- There are standard changing rooms available.
- The standard changing room is 14m (15yd) from the golfer's entrance.
- The standard changing room is 23m (25yd) from the reception desk.
- The standard changing rooms are located in the basement.
- There is not level access to the standard changing rooms.
Standard Shower (Female)
- There are not standard level access shower facilities available.
- There is not level access to the services from the shower facilities.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on grassed areas or the car park.