Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Deptford.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Greenwich.
- The nearest underground station is Greenwich.
Parking (Disabled Car Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 355cm x 460cm (11ft 8in x 15ft 1in).
- The nearest designated bay is 65m (71yd) from the main entrance.
- The furthest designated bay is 81m (89yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The disabled car park is closed off by bollards, which are lowered be contacting a member of staff via the intercom in front of the bollards.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 183cm (6ft 0in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the doors.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access
- There is not level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
- Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Theatre, Box Office, Bar and Upper Level Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the theatre and the bar.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in the back row at the far left.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit beside the wheelchair space.
- It is 50m (55yd) from the designated seating area to the nearest accessible toilet.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- There is a wheelchair to borrow.
- To borrow a wheelchair,ask at reception.
- Assistance dogs are allowed in the auditorium.
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Comments
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- The pictured seats outlined in white are usually removed in order to provide a space for wheelchairs.
Restaurant Bar Internal (Bar)
- The following information is for the bar.
- Food is not available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Toilet with Adaptations (Upper Level)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 67m (73yd 10in) from the main entrance.
- This accessible toilet is located beside the bar at the top of the ramp leading to the theatre and bar.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 198cm x 149cm (6ft 6in x 4ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
Standard Toilet(s) (Upper Level)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the left behind the bar.
- The female and male toilets are 69m (75yd) from the main entrance.
- Lighting levels are bright.
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Access to Standard Shared Toilet(s)
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- Inside the venue, there is not level access to the unisex toilet.
Level Change (Cafe and Lower Level Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the right side through the entrance doors.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Restaurant Bar Internal (Cafe)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 1m (3ft 3in) from the cafe entrance.
- The distance between the floor and the lowest table is 77cm (2ft 6in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is sandwiches and home-made food.
Toilet with Adaptations (Lower Level)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 40m (44yd) from the main entrance.
- The accessible toilet is located just past the cafe on the ramp that leads down from the lobby.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 197cm (4ft 9in x 6ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- Lighting levels are bright.
Standard Toilet(s) (Lower Level)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located beyond the cafe on the downwards-leading ramp.
- The female and male toilets are 41m (45yd) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in both male and female standard toilets.
- The height of the baby change table once extended is 87cm (2ft 10in).
- Inside the venue, there is not level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
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Comments
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- The photograph shows the intercom at the entrance to the car park.