- Monday 09:30 - 21:00.
- Tuesday 09:30 - 21:00.
- Wednesday 09:30 - 21:00.
- Thursday 09:30 - 21:00.
- Friday 09:30 - 21:00.
- Saturday 09:30 - 21:00.
- Sunday 10:00 - 20:00.
- The venue does not have its own car park.
Public Car Parks.
- There is a car park for public use within 200m (approx).
- The name of the car park is Orangery Lane Car Park.
On Street Parking and Drop-off Details.
- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Eltham High Street.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
- The venue is situated within the centre of the town.
- This venue is situated in Eltham.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Eltham.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the doors.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 90cm (2ft 11in).
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 2m (6ft 7in) from the main entrance.
- The distance between the floor and the lowest table is 65cm (2ft 2in).
- The distance between the floor and the highest table is 77cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is fast food.
- There are accessible toilet facilities within this venue.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the restaurant on the left.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 175cm x 226cm (5ft 9in x 7ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 64cm (2ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
Availability and Location of Standard Toilets
- Standard toilets are available.
Access to Standard Female and Male Toilet(s)
- The female and male toilets are located on the left just beyond the counter.
- The female and male toilets are 16m (17yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
- The photographs show the male standard toilet.
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.