Skip to main content

Woolwich Dockyard Station

Belson Road, Woolwich, London, SE18 5JY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Woolwich.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Opening Times (Ticket office)

  • Monday 06:40 - 13:20..
  • Tuesday 06:40 - 13:20..
  • Wednesday 06:40 - 13:20..
  • Thursday 06:40 - 13:20..
  • Friday 06:40 - 13:20..
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 560cm x 180cm (18ft 4in x 5ft 11in).
    • Standard marked parking bays are located opposite the venue.
    • There is not a designated drop off point.

Outside Access (Ticket Office )

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Ticket Office)

  • There are steps to access this area / service.
  • The steps are located at the front of the ticket office.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Outside Access (Main Entrance)

  • This entrance gives access to platforms 1-2.
  • This information is for the entrance located at the side of the ticket office.
  • There is level access into the venue.
  • The main doors open (no doors).

Outside Access (Rear Entrance)

  • This entrance gives access to platforms 2.
  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the rear of the venue.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access (Ticket Office )

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 01.30 - 06.30.
  • There is a ticket office.
  • The ticket office is located at the front of the venue.
  • The ticket office is 10m (32ft 10in) from the main entrance.
  • The train companies operating from within this station are South Eastern Rail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are (none).
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 1.
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by steps only is / are 1-2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.
  • Accessible toilets are 27m (30yd) from the main entrance.
  • Comments View
    • Platform 1 - Greenwich and London
    • Platform 2 - Dartford and Gillingham.

Level Change (Platform 1)

  • There are steps to access this area / service.
  • The steps are located at the Platform 1 entrance.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Level Change (Platform 2 )

  • There are steps to access this area / service.
  • The steps are located at the Platform 2 entrance.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile, Braille and pictorial signage on or near the toilet door.
    • The accessible toilet is 27m (30yd) from the main entrance.
    • The accessible toilet is located on Platform 1.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from the ticket office.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door is light.
    • The dimensions of the accessible toilet are 250cm x 170cm (8ft 2in x 5ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are low.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.