You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Woolwich.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

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Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 560cm x 180cm (18ft 4in x 5ft 11in).
  • Standard marked parking bays are located opposite the venue.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Ticket Office ). Skip to the next section.

Outside Access (Ticket Office )

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

You are on Level Change (Ticket Office). Skip to the next section.

Level Change (Ticket Office)

• There are steps to access this area / service.
• The steps are located at the front of the ticket office.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This entrance gives access to platforms 1-2.
• This information is for the entrance located at the side of the ticket office.
• There is level access into the venue.
• The main doors open (no doors).

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This entrance gives access to platforms 2.
• This information is for the entrance located at the rear of the venue.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the rear of the venue.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Inside Access (Ticket Office ). Skip to the next section.

Inside Access (Ticket Office )

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 01.30 - 06.30.
• There is a ticket office.
• The ticket office is located at the front of the venue.
• The ticket office is 10m (32ft 10in) from the main entrance.
• The train companies operating from within this station are South Eastern Rail.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are (none).
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by steps only is / are 1-2.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.
• Accessible toilets are 27m (30yd) from the main entrance.

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• Comments View
  • Platform 1 - Greenwich and London
  • Platform 2 - Dartford and Gillingham.

You are on Level Change (Platform 1). Skip to the next section.

Level Change (Platform 1)

• There are steps to access this area / service.
• The steps are located at the Platform 1 entrance.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do have handrails.

You are on Level Change (Platform 2 ). Skip to the next section.

Level Change (Platform 2 )

• There are steps to access this area / service.
• The steps are located at the Platform 2 entrance.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do have handrails.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is tactile, Braille and pictorial signage on or near the toilet door.
  • The accessible toilet is 27m (30yd) from the main entrance.
  • The accessible toilet is located on Platform 1.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from the ticket office.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door is light.
  • The dimensions of the accessible toilet are 250cm x 170cm (8ft 2in x 5ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are low.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Staff are Text Relay aware.