You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Kingston upon Thames.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kingston.

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Opening Hours

• For information about the opening hours please click here.

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Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 450cm (11ft 10in x 14ft 9in).
  • The nearest designated bay is 5m (16ft 5in) from the car park entrance.
  • The furthest designated bay is 30m (33yd) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

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Outside Access (Car Park Entrance)

• This information is for the entrance located to the rear of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 145cm (4ft 9in) wide.

You are on Outside Access (London Road Entrance). Skip to the next section.

Outside Access (London Road Entrance)

• This information is for the entrance located to the side of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 140cm (4ft 7in) wide.

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Reception (Customer Services)

• The reception desk is 35m (38yd) from the car park entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played thoughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.
• Customers can charge scooters or wheelchairs at the venue.

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Toilet with Adaptations

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 39m (42yd 1ft) from the car park entrance.
  • This accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 165cm x 210cm (5ft 5in x 6ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the left as you enter.
  • The female and male toilets are 39m (43yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

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Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • There are manual and powered wheelchairs to borrow.