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KFC

131-133 High Street, New Malden, Surrey, KT3 4BH

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Access Guide

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Location

  • The venue is situated outside the centre of the borough.
  • This venue is situated in New Malden.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Malden.
  • The nearest underground station is Wimbledon.
  • There is not a tram stop within 150m (164yds) of the venue.

COVID-19 Information

  • The information in this section was taken in May 2021.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 100cm.
  • Hand sanitisers are available inside the venue.
  • Hand sanitisers available within all toilets.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.

Opening Times

  • Monday 10:30 - 23:00.
  • Tuesday 10:30 - 23:00.
  • Wednesday 10:30 - 23:00.
  • Thursday 10:30 - 23:00.
  • Friday 10:30 - 23:00.
  • Saturday 10:30 - 23:00.
  • Sunday 10:30 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located just before main entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are moderate to good.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located to the right as you enter the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 134cm x 200cm (4ft 5in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • The accessible toilet also serves as a standard female toilet.
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.