You are on Introduction. Skip to the next section.

Introduction

• The Museum has a special 'Community Showcase' that can be hired on a monthly basis by local groups.
• There is a hand held large print guide for the permanent displays available from reception.
• This can also be sent digitally on request.
• Audio described tours can be requested.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday Closed.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Kingston upon Thames.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kingston.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Cattle Market.
  • The car park is located on Fairfield North.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the building on Wheatfield Way.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a buzzer at a height of 131cm.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 105cm.
• The doors have a high colour contrast.

You are on Entrance (Library to Museum). Skip to the next section.

Entrance (Library to Museum)

• This entrance is located to the right of the library reception.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door.
• The door is permanently held open.
• The width of the opening is 77cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (9.84252ft) from the museum entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• The hearing assistance system was not tested at the time of the survey.
• There is not a touch screen.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• There is not a wheelchair to borrow.
• There is a large font guide to the permanent galleries which can be borrowed from the front desk or emailed in accessible digital format before or after a visit.
• There are limited opportunities for tactile engagement with objects. These include 3 flint axe heads, a roman stone altar, 2 early Christian cross fragments, 2 medieval boat knees and 2 large brass measuring containers which are integrated into the permanent galleries.
• There are also QR codes at various exhibits to connect to online guides.

You are on Steps (between Museum and Muybridge Gallery). Skip to the next section.

Steps (between Museum and Muybridge Gallery)

• The steps are located between the museum and the Muybridge Gallery.
• There are 4 steps, which are clearly marked, with a handrail on the right going up.
• The handrail is not easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the highest step is 15cm.
• Lighting levels are moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • There is an evacuation chair at the top of the staircase.

You are on Lift (Platform). Skip to the next section.

Lift (Platform)

• There is a lift for public use.
• The lift is located between the museum and the Muybridge Gallery.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 6m (1.83m) from the museum entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 80cm x 86cm (2ft 7.5in x 2ft 9.86in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you face reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 7m (22ft) from the museum entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 6in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 29m (95.14436ft) from the museum entrance.
  • This accessible toilet is located along the staff corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10.25in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 150cm x 300cm (4ft 11.06in x 9ft 10.11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 86cm (2ft 9.86in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 122cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 6.5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 99cm (3ft 2.98in) .
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm (3ft 0.61in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5.13in).
• Colour Contrast and Lighting View
  • There is a low visual contrast between the external door and wall.
  • There is a low visual contrast between the internal door and wall.
  • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the toilet.
  • The height of the baby change table once extended is 83cm (2ft 8.68in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located along the staff corridor.
  • The shared toilet(s) is/are approximately 29m (95.14436ft) from the museum entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.