You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Norbiton.
• The venue is not situated on a road which has a steep gradient.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
  • The nearest designated bay is 25m (27yd) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Station Approach). Skip to the next section.

Outside Access (Station Approach)

• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 187cm (6ft 2in) wide.

You are on Level Change (Station Approach). Skip to the next section.

Level Change (Station Approach)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from Station Approach to Platform 2.
• The ramp or slope is permanent.
• The width of the ramp or slope is 222cm (7ft 3in).
• There are steps to access this area / service.
• There is / are 10 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp bypasses the steps.

You are on Outside Access (Coombe Road). Skip to the next section.

Outside Access (Coombe Road)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Coombe Road). Skip to the next section.

Level Change (Coombe Road)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

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• Comments View
  • The doors are usually held open.

You are on Outside Access (Side gate). Skip to the next section.

Outside Access (Side gate)

• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 100cm (3ft 3in) wide.

You are on Level Change (Side gate). Skip to the next section.

Level Change (Side gate)

• There is a ramp or slope to access this service.

You are on Reception (Ticket Desk). Skip to the next section.

Reception (Ticket Desk)

• The reception desk is 3m (9ft 10in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• Lighting levels are bright.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is level access onto Platform 1 from the ticket office and waiting room.

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• There is not an office to obtain help.
• The train companies operating from within this station are Southwest Trains.
• There is not a taxi rank at the station.
• Shops and services within the station include Espresso Bar.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
• Comments View
  • Platforms 1 and 2 are accessible to a wheelchair user.
  • This station is unmanned.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) which has/have level access is / are 1.
• The platform(s) accessed by ramp / slope is / are 2.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on platform 1.
  • The female toilet(s) is/are 25m (27yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located platform 1.
  • The male toilet(s) is/are 30m (32yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the female standard toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.

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• Comments View
  • There are help points fitted with induction loops situated on both platforms.
  • The ticket office is open Monday to Friday 06.40 - 20.25, Saturday 07.10 - 20.25 & Sunday 09.10 - 16.40.