You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:15 - 22:00.
• Tuesday 06:15 - 22:00.
• Wednesday 06:15 - 22:00.
• Thursday 06:15 - 22:00.
• Friday 06:15 - 22:00.
• Saturday 08:00 - 21:00.
• Sunday 08:00 - 21:00.

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• Comments View
  • Bank holiday opening times are 08:00 - 21:00.
  • The venue is closed on Christmas Day and Boxing Day.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Kingston.

You are on Parking (Main/Sainsburys Car Park). Skip to the next section.

Parking (Main/Sainsburys Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located infront of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located infront of the venue.
  • There is a dropped kerb from the drop off point.

You are on Parking (Multi-storey Car Park). Skip to the next section.

Parking (Multi-storey Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located to the left of the venue.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park entrance.
  • The furthest Blue Badge bay is 8m (8yd 2ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The car park does have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parking is free for 1 hour.
  • If parked on the top level, there is an entrance into the venue on this floor.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• Level access is via lift.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 144cm (4ft 9in).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located on the first floor of the multi story car park.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 140cm (4ft 7in).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The main entrance is on the ground floor.
  • The car park entrance is on the first floor.
  • The reception and the gym are on the second floor.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located inside both the entrances.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1 and 2.
• The lift is approximately 3m (3yd 10in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The main entrance is on the ground floor.
  • The alternative entrance is on the first floor.
  • The reception and the gym are on the second floor.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 14m (15yd 11in) from the lift.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.

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• Comments View
  • The gate at the turnstiles is 100cm wide.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• The cafe is located directly ahead as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 8m (8yd 2ft) from the reception.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 76cm (2ft 6in).
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located off the main corridor opposite the cafe.
  • The fitness suite is 13m (14yd 8in) from the reception.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The doors are heavy.
  • The opening is 132cm wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located within the fitness suite.
• The ramp/slope is permanent.
• The ramp does not have handrails.
• The width of the ramp/slope is 140cm (4ft 7in).

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 8 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 40m (43yd 2ft) from the lift.
• The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located at the rear of the venue.
• There is level access to the standard changing room(s).

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the fitness suite/pool toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 50cm (1ft 8in).
• There is level access to the services from the accessible shower facilities.

You are on Standard Shower. Skip to the next section.

Standard Shower

• Shower facilities are available.
• The shower(s) surveyed is/are located within the changing rooms.

You are on Accessible Toilet (Foyer). Skip to the next section.

Accessible Toilet (Foyer)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 21m (22yd 2ft) from the lift.
  • This accessible toilet is located on the left past reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 152cm x 255cm (4ft 12in x 8ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 64cm (2ft 1in).
  • There is no dropdown rail.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 104cm (3ft 5in).
• Comments View
  • Inside the venue, there is level access to the baby change facility.

You are on Accessible Toilet (Fitness Suite/Pool). Skip to the next section.

Accessible Toilet (Fitness Suite/Pool)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 34m (37yd 7in) from the lift.
  • This accessible toilet is located between the fitness suite and the swimming pool.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 213cm x 245cm (6ft 12in x 8ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 143cm (4ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 108cm (3ft 7in).
• Comments View
  • Inside the venue, there is level access to the baby change facility.
  • There is an accessible shower within this facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • Inside the venue, there is not level access to the female toilet(s).
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the changing areas.
  • The female and male toilets are approximately 40m (43yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the toilets.
  • The height of the baby change table once extended is 104cm (3ft 5in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.