Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in New Malden.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is New Malden.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Public Bar Entrance)
- This information is for the entrance located to the side of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 106cm (3ft 6in) wide.
Level Change (Public Bar Entrance)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Outside Access (Lounge Bar Entrance)
- This information is for the entrance located the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 116cm (3ft 10in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 75cm (2ft 6in) wide.
Level Change (Lounge Bar Entrance)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do not have handrails.
- There is not a standard and / or platform lift to access this service.
Inside Access (Public Bar)
- There is level access to the service.
- This venue does play background music.
- Music is played in the bar area.
- Motorised scooters are not welcomed in public parts of the venue.
- Lighting levels are medium.
Inside Access (Lounge Bar)
- There is level access to the service.
- This venue does play background music.
- Music is played in the restaurant and bar.
- Motorised scooters are not welcomed in public parts of the venue.
- Lighting levels are medium.
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Comments
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- There is additional seating located in a raised area, access is via 2 clearly marked medium steps with no handrails.
Eating and Drinking (Lounge Bar)
- The following information is for the bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 3m (3yd 10in) from the Lounge Bar entrance.
- The distance between the floor and the lowest table is 66cm (2ft 2in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
Eating and Drinking (Public Bar)
- The following information is for the bar.
- The bar does not serve food.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 3m (9ft 10in) from the Public Bar entrance.
- The distance between the floor and the lowest table is 66cm (2ft 2in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the right as you enter the bar.
- The female toilets are 10m (32ft 10in) from the Lounge Bar entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the rear of the lounge bar .
- The male toilets are 12m (13yd) from the Lounge Bar entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Photograph shows the narrow door between the 2 bars.