Skip to main content
The new name for DisabledGo

Ten Pin - Kingston

Rotunda Centre, Clarence Street, Kingston upon Thames, Surrey, KT1 1QJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Kingston Upon Thames.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Kingston.
  • Comments View
    • The Megabowl is located on the lower ground level of the Rotunda Centre.

Opening Times

  • Monday 12:00 - 00:00.
  • Tuesday 12:00 - 00:00.
  • Wednesday 12:00 - 00:00.
  • Thursday 12:00 - 00:00.
  • Friday 12:00 - 01:00.
  • Saturday 10:00 - 01:00.
  • Sunday 10:00 - 00:00.

Parking

  • The venue does not have its own car park.

Outside Access (Rotunda Centre Entrance)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • There are also 4 sets of double manual doors located at this entrance.

Other Floors (Rotunda Centre)

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift (Rotunda Centre)

  • There is a lift for public use.
  • The lift is located off the Rotunda Centre foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2.
  • The lift is 15m (16yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Ten Pin Entrance)

  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.

Level Change (Ten Pin Entrance)

  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • This is the main entrance to the bowling alley.
    • The lift located in the Rotunda Centre can be used instead of this entrance.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is not level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are bright.
  • Comments View
    • Access to the bowling lanes is via 1 deep step.
    • There is a portable ramp available to overcome the step - please ask a member of staff for assistance.

Eating and Drinking (Take 10 Food Bar)

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is fast food.

Restaurant Bar Internal (Bar)

  • Once inside, there is not level access to the service.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • Menus are hand held and wall.
  • Comments View
    • There are 2 moderate ramps used to overcome 2 steps to access the bar area.

Level Change (Bar)

  • There is a ramp or slope to access this service.
  • Comments View
    • There are 2 moderate ramps used to overcome 2 steps to access the bar area.
    • The photograph shows the first ramp up to the bar area.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is located next to the amusement arcade.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 130cm x 200cm (4ft 3in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.