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The Terrace

7 Apple Market, Kingston upon Thames, Surrey, KT1 1JE

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Access Guide

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Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Kingston upon Thames.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kingston.
  • The nearest underground station is Wimbledon.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times

  • Monday 07:00 - 17:00.
  • Tuesday 07:00 - 17:00.
  • Wednesday 07:00 - 17:00.
  • Thursday 07:00 - 17:00.
  • Friday 07:00 - 17:00.
  • Saturday 07:00 - 17:00.
  • Sunday 08:00 - 17:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on Apple Market.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 82cm (2ft 8in) wide.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There are steps to access this area / service.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • Comments View
    • The step is located between the service counter and the rear seating area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • There is a landing.
    • The lighting level is low.
  • Other View
    • The services on the floors which are not accessible are the standard toilets and additional seating.
  • Comments View
    • The steps have a handrail on the left after the 1st landing.

Eating and Drinking

  • The following information is for the cafe.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is not ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is paninis , sandwiches, pasta and potatoes.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.