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Kingston Upon Thames County Court

St James Road, Kingston upon Thames, Surrey, KT1 2AD

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Kingston upon Thames.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Kingston Station.

Opening Times

  • Monday 09:00 - 16:00.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 16:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (St James Road)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Level Change (St James Road)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are steps to access this area / service.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • The ramp is used to overcome the steps.
    • There is a security barrier situated inside the entrance.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The height of the main counter is high, there is a lowered section available.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are bright.
  • Comments View
    • The photograph shows the security barrier in place inside the entrance.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located in the foyer area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 4m (13ft 1in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is 12m (13yd 4in) from the accessible entrance.
    • This accessible toilet is located on the ground floor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 170cm x 250cm (5ft 7in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 45cm (1ft 6in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.