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Primark

76 Eden Street, Kingston upon Thames, Surrey, KT1 1DJ

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Access Guide

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Opening Times

  • Opening times do vary depending on timetabling.
  • Comments View
    • Please check the venue's website for details of opening times as it varies and changes very frequently.

Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Kingston upon Thames.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kingston.
  • The nearest underground station is Wimbledon.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on Eden Street.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 156cm (5ft 1in) wide.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers can charge scooters or wheelchairs at the venue.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the venue.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1.
  • The lift is 40m (44yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 184cm x 197cm (6ft 0in x 6ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • The door at the rear of the lift accesses staff areas only.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are LG-G-1.
    • The escalators steps are clearly marked.
    • The head and foot of the escalators are clearly marked.
    • The lighting level is bright.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing rooms are located at the rear of the venue on the left.
  • The accessible changing room is 47m (51yd) from the main entrance.
  • The dimensions of the accessible changing room are 110cm x 187cm (3ft 7in x 6ft 2in).
  • The facilities available in the accessible changing room are handrails.
  • Other facilities available are a fold down seat 46cm in height and an alarm.
  • There is level access to the changing room.
  • Comments View
    • There are changing rooms in the same location on each floor.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 47m (51yd) from the main entrance.
  • The standard changing rooms are located at the rear of the venue on the left.
  • There is level access to the standard changing rooms.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.