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Pryzm

154 Clarence Street, Kingston upon Thames, Surrey, KT1 1QP

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Access Guide

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Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Kingston upon Thames.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kingston.
  • The nearest underground station is Wimbledon.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 22:00 - 03:30.
  • Thursday Closed.
  • Friday 22:30 - 03:30.
  • Saturday 22:30 - 03:30.
  • Sunday Closed.
  • Comments View
    • The venue opens between 21:00 and 03:00 on bank holiday Sundays only.

Parking

  • The venue does not have its own car park.

Outside Access (Oceana)

  • This information is for the entrance located on Clarence Street.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 178cm (5ft 10in) wide.

Outside Access (Departure Lounge)

  • This information is for the entrance located on Clarence Street.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 160cm (5ft 3in) wide.

Level Change (Departure Lounge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception

  • The reception desk is 2m (6ft 7in) from the Oceana entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are low.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There are various level changes throughout the venue.
  • There are ramps and lifts that allow access to all areas within the venue.
  • The photograph shows one of the ramps within the venue.

Lift

  • The lift is located to the right as you face the Departure Lounge bar.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is 14m (15yd) from Oceana entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 102cm x 151cm (3ft 4in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is low.

Restaurant Bar Internal (Departure Lounge)

  • The following information is for the bar.
  • Once inside, there is not level access to the service.
  • Food is available from the bar.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 4m (4yd 1ft) from the Departure Lounge entrance.
  • The distance between the floor and the lowest table is 35cm (1ft 2in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 17m (19yd) from the Oceana entrance.
    • The accessible toilet is located straight ahead as you enter the Oceana entrance.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 162cm x 226cm (5ft 4in x 7ft 5in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 93cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Level Change (Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between reception and the toilets.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • Comments View
    • The width of the ramp is restricted to 79cm by a security scanner.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.