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Travelodge (Tolworth)

Ewell Road, Tolworth, Surrey, KT6 7EL

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Tolworth.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Tolworth.

Introduction

  • Services / facilities within the building include 132 Hotel rooms.

Opening Times

  • Reception is staffed 24 hours per day.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located on the second floor of the Tolworth tower car park to the right of the hotel, signage posted.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the Ewell Road entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the Ewell Road entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The hotel have 50 designated spaces marked with a "T" on the second floor of the Tolworth Towers car park.
    • There is a charge of £5 between 18.00-09.00.
    • Blue Badge holders can reserve a parking space opposite the hotel entrance.
    • Access to the car park is also available via the stairs on the second floor to the left of the hotel reception.

Outside Access (Ewell Road Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There is an intercom.
  • The height of the intercom is 102cm (3ft 4in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 117cm (3ft 10in).

Reception

  • The desk/counter is 10m (10yd 2ft) from the Ewell Road entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are moderate to good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G to 7.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the foyer as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G to 7.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the Ewell Road entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 160cm x 169cm (5ft 3in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Eating and Drinking

  • The following information is for the café/bar.
  • The café/bar is located on the second floor.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 30m (32yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 111cm (3ft 8in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Room (201)

  • General Information View
    • There are 132 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 20 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 6 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 25m (27yd 1ft) from the Ewell Road entrance.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 201.
    • The width of the door is 85cm (2ft 9in).
    • The height of the bed is 59cm (1ft 11in).
    • The measurement between the bed base and floor is 17cm (7in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 91cm (2ft 12in).
    • The door opens outwards.
    • The door weight is light.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 219cm x 230cm (7ft 2in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 160cm (5ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the right.
    • The toilet seat is 44cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 76cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 45cm (1ft 6in).
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is Braille, tactile and pictorial signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are medium.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s).
    • Vibrating fire alarms are In rooms.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 3.
    • The number of accessible rooms with wheel in showers is 3.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Room (501)

  • General Information View
    • The Tourist Board rating is 2.
    • There are 132 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 126 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 6 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 35m (38yd 10in) from the Ewell Road entrance.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 501.
    • The width of the door is 93cm (3ft 1in).
    • The height of the bed is 47cm (1ft 7in).
    • The measurement between the bed base and floor is 15cm (6in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 89cm (2ft 11in).
    • The door opens outwards.
    • The door is easy to open.
    • The door does not have a lock.
    • The dimensions of the accessible ensuite are 274cm x 225cm (8ft 12in x 7ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 115cm (3ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 39cm (1ft 3in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 75cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 51cm (1ft 8in).
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is a shower over the bath.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • There are handrails available for the bath.
  • Wheel In Shower View
    • There is not a wheel in shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is Braille and pictorial signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels in the room are moderate to good.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the dropdown rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels in the ensuite are moderate to good.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s).
    • Flashing fire alarms are in rooms.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Ewell Road entrance.
    • This accessible toilet is located on the second floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 143cm x 216cm (4ft 8in x 7ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • There are evac chairs and emergency intercoms on the landings of all the floors.