Access Guide
Overview
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About
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- Services available in the venue include: a bar and hot snack service.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is Grove Road.
- View information on Grove Road (opens new tab) .
- The nearest step-free train station is Maidenhead.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Related Access Guides View
Getting Around
- There is step-free level access throughout all areas.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the left, after the entrance.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free standard toilet facilities are located on the left, after the entrance.
Entrance
- This entrance is located off the Trinity Place walkway, between St Ives Road and Park Street.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The height of the highest step is 3cm.
- There is a slope with a very easy gradient in front of the doorway.
- There is step-free level access on the approach from St Ives Road.
- There is a long slope with a slight incline on the approach from Park Street.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
- For further information about the venue and service, click here (opens a new tab)
- The venue has a variety of drinking vessels available - please enquire with staff for more details.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the right, after the entrance.
- There is step-free level access to the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, sofas, benches, stools and high stools.
- Furniture available in this area includes: tables, coffee tables, high tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the left, after the entrance.
- The distance from the entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 140cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 74cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
