Access Guide
Overview
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest parking is located on Park Street.
- The nearest train station is Maidenhead.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the café.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free standard toilet facilities are located to the rear of the café.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Opening Times
- Monday 07:00 - 17:30.
- Tuesday 07:00 - 17:30.
- Wednesday 07:00 - 17:30.
- Thursday 07:00 - 17:30.
- Friday 07:00 - 17:30.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
Entrance
- This entrance is located off the High Street pedestrianised area, opposite McDonald's.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open both ways.
- The width of the opening is 128cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Eating and Drinking
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Location and Access
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- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are handheld, wall-mounted, online and available in large print.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located straight ahead, after the entrance.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and benches.
- Furniture available in this area includes: tables and coffee tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is additional seating outside the café.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear of the café.
- The distance from the entrance is 35m.
- The most accessible route to the toilet has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 84cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 102cm from the floor.
- The height of the baby change facility when in use is 81cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.