You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include hospitality suite, bar and function room, and snack kiosks and bars.
• The ground is arranged into the Main Stand or "Railway Side" opposite the York Road entrance, and to the right of the Bell Street entrance, which opens into the Bell Street Stand at the Bell Street End. The York Road entrance opens into the Bell Street Stand, on the right, and The Cage, on the left. Designated viewing areas for users with accessible needs are within the Main Stand and The Cage. There are larger tiered standing areas in front of the York Road entrance and the corner between the Bell Street Stand and the Main Stand; and smaller tiered standing areas all around the ground.
• Visitors should be aware of uneven surfaces in all outdoor areas around the ground. There is step-free access throughout the ground, except Tea Bars 1 and 2, and the standard toilets next to Tea Bar 2, which only have stepped access.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Maidenhead.

You are on Parking (Blue Badge Only). Skip to the next section.

Parking (Blue Badge Only)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • Parking on-site is for Blue Badge holders only and on a discretionary basis.
  • The car park is located on the right of the brick building at the end of the access road off York Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
• Public Car Parks View
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Comments View
  • There are Blue Badge parking bays in the Grove Road public car park off York Road opposite the ground.

You are on Access Point (York Road). Skip to the next section.

Access Point (York Road)

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• Access Point View
  • This information is for the access point located at the end of the access road off York Road.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is no gate at this access point.
  • Match attendees will be served by match officials upon arrival.

You are on Access Point (Bell Street). Skip to the next section.

Access Point (Bell Street)

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• Access Point View
  • This information is for the access point located at the end of Bell Street.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • Match attendees will be served by match officials upon arrival.

You are on Sports Ground. Skip to the next section.

Sports Ground

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is not level access to the designated seating area.
  • Wheelchair seating is located to the centre of the Main Stand, and near The Cage towards the Canal End.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 86m (94yd 2in).
  • The accessible toilet is located in the hospitality suite for the Main Stand.
  • There is not an audio description service.
• Comments View
  • The closest accessible toilet to The Cage viewing area is in a separate out building, 16m behind and to the right of the viewing area when facing the pitch.

You are on Level Change (Main Stand - Railway Side). Skip to the next section.

Level Change (Main Stand - Railway Side)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right of the main stand facing away from the pitch.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 120cm (3ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the centre of the Main Stand.
• There is/are 4 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • There are further clearly marked medium height steps without handrails to access the tiered seating.

You are on Level Change (The Cage Viewing Area). Skip to the next section.

Level Change (The Cage Viewing Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located along the side of the pitch towards the viewing area from the York Road entrance and the Canal End.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 112cm (3ft 8in).

You are on Level Change (Canal End). Skip to the next section.

Level Change (Canal End)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located either end of the Canal End of the ground.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

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• Comments View
  • There is a ramp/slope with a steep incline between The Cage viewing area and the Canal End.
  • There is a further ramp/slope with a steep incline, width restricted to 100cm, to access the bottom tier of the Canal End from The Cage viewing area.
  • There is a ramp/slope with a slight incline, width restricted to 100cm, between The Railway Side and the Canal End.

You are on Level Change (Tea Bar 1). Skip to the next section.

Level Change (Tea Bar 1)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located towards the York Road entrance and from the Bell Street Stand.
• There is/are 3 to 5 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The steps vary in height from shallow to deep.
  • There is a further flight of 7 clearly marked variable height steps with handrails on both sides onto the tiered viewing area near Tea Bar 1.

You are on Level Change (Tea Bar 2 / Bell Street End / Standard Toilets). Skip to the next section.

Level Change (Tea Bar 2 / Bell Street End / Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the corner of the Bell Street end and the Main Stand.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 96cm (3ft 2in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located between the Main Stand and the Bell Street End.
• There is/are 6 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Eating and Drinking (Tea Bars). Skip to the next section.

Eating and Drinking (Tea Bars)

• The following information is for the café.
• The bar does serve food.
• Food or drinks are ordered from the service counter.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Tea Bar 1 is located near the York Road entrance (photographs 1 and 2).
  • Tea Bar 2 is located to the right of the Main Stand, near the Bell Street End.
  • Tea Bar 3 is located to the left of the Main Stand, near the Canal End.
  • There is stepped access only to Tea Bars 1 and 2.
  • There are side enclosures/social spaces next to each of Tea Bars 2 and 3.

You are on Outside Access (Hospitality Suite - Main Entrance). Skip to the next section.

Outside Access (Hospitality Suite - Main Entrance)

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• Entrance View
  • This information is for the entrance located at the Railway Side of the ground, left of the Main Stand when facing away from the pitch.
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 184cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 28cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Hospitality Suite - Side Entrance). Skip to the next section.

Outside Access (Hospitality Suite - Side Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the hospitality suite facing away from the pitch, via the sign indicating 'Toilet Ramp'.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 92cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 87cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the left of the hospitality suite.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 112cm (3ft 8in).
• Comments View
  • There is a 4cm high step over at the threshold of the doorway at the first set of doors.

You are on Eating and Drinking (Hospitality Suite). Skip to the next section.

Eating and Drinking (Hospitality Suite)

• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.

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• Comments View
  • Food and drink service is provided on a hospitality basis.

You are on Toilet with Adaptations (Hospitality Suite - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Hospitality Suite - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the hospitality suite side entrance.
  • This accessible toilet is located on the left just inside the side entrance to the hospitality suite.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 146cm x 256cm (4ft 9in x 8ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are not available for the toilet.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • This toilet also acts as the shared standard toilet.

You are on Standard Toilet(s) (Hospitality Suite). Skip to the next section.

Standard Toilet(s) (Hospitality Suite)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Comments View
  • The accessible toilet also acts as the shared standard toilet.

You are on Outside Access (Stripes Bar And Function Room). Skip to the next section.

Outside Access (Stripes Bar And Function Room)

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• Entrance View
  • This information is for the entrance located to the left of the function building, on the York Road side of the ground.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Eating and Drinking (Stripes Bar And Function Room). Skip to the next section.

Eating and Drinking (Stripes Bar And Function Room)

• The following information is for the bar.
• The bar does not serve food.
• Food or drinks are ordered from the service counter.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The distance between the floor and the lowest table is 57cm (1ft 10in).
• The distance between the floor and the highest table is 107cm (3ft 6in).
• The standard height for tables is 57cm.
• There is ample room for a wheelchair user to manoeuvre.

You are on Toilet with Adaptations (Stripes Bar And Function Room). Skip to the next section.

Toilet with Adaptations (Stripes Bar And Function Room)

• Accessible toilet facilities are not available.

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• Comments View
  • The nearest accessible toilet is in a separate outbuilding to the rear of The Cage viewing area.

You are on Standard Toilet(s) (Stripes Bar And Function Room). Skip to the next section.

Standard Toilet(s) (Stripes Bar And Function Room)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear of the function room.
  • The female and male toilets are approximately 16m (17yd 1ft) from the entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are low to moderate.
• Comments View
  • There are also female and male standard toilets outside the function room inside a Portakabin (photograph 10).

You are on Toilet with Adaptations (The Cage Viewing Area - Accessible and Female Standard Toilet - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Cage Viewing Area - Accessible and Female Standard Toilet - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the Cage viewing area.
  • This accessible toilet is located behind and right from The Cage viewing area facing the pitch.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 233cm x 228cm (7ft 8in x 7ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 148cm (4ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 108cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.
• Comments View
  • There is a permanent ramp without handrails in front of the entrance on a slope with a slight incline.
  • The width of the ramp is 94cm.

You are on Standard Toilet(s) (Bell Street End / Tea Bar 2). Skip to the next section.

Standard Toilet(s) (Bell Street End / Tea Bar 2)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right of the Main Stand facing away from the pitch, near Tea Bar 2.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are low to moderate.

You are on Standard Toilet(s) (Canal End / Tea Bar 3). Skip to the next section.

Standard Toilet(s) (Canal End / Tea Bar 3)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right of the Canal End facing away from the pitch, near Tea Bar 3.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are low to moderate.
• Comments View
  • The toilets are accessed by 1 deep steep.
  • The step does not have a good contrast.
  • The step does not have a handrail.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.