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Norden Farm Centre for the Arts

Altwood Road, Maidenhead , Berkshire, SL6 4PF

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Access Guide

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Introduction

  • Services / facilities within the building include a theatre, community workshop rooms and a café.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Maidenhead.
  • Comments View
    • The following link may be used to find bus services to the Arts centre: click here
    • The following link may be used to find train services to and from Maidenhead: click here.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located ahead from the entrance, on the right hand side and also at the rear of the buildings.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is an open space for Blue Badge parking with no individual spaces marked out. The space is 14m wide with space for at least 4 vehicles.
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Approach (Main Entrance)

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, near to the Blue Badge parking.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 165cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Approach (Rear Entrance)

  • Approach View
    • The surface of the approach is loose chippings.
  • Ramp/Slope View
    • There is a slope with a very easy incline.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 2 unmarked step(s), with no handrails.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.

Outside Access (Rear Car Park)

  • Entrance View
    • This information is for the entrance located at the rear of the building, off the rear car park.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 105cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Getting Around

  • There is step-free access throughout the building.
  • There is a steep ramp, with a handrail on the left going up, for access to the farmhouse.
  • The ramp/slope does bypass the step(s).
  • There is/are 2 clearly marked step(s), with a handrail on the right going up, for access to the farmhouse.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, wood and laminate.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high visual contrast between the walls and floor in all areas.
  • There are seats without armrests at regular intervals.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does play background music in public areas.
  • Music is played at all times.
  • There is not a hearing assistance system in the public areas of the building.

Eating and Drinking (Cafe)

  • The following information is for the café.
  • The café is located in the main building, to the right of the main entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 67cm (2ft 2in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Box Office

  • The box office is located ahead from the main entrance.
  • The box office is 5m from the main entrance.
  • The highest counter height is 113cm.
  • The lowest counter height is 83cm.
  • The box office is always staffed when open.

Entrance (Theatre)

  • This information is for the entrance located through the main entrance and then on the right.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 205cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the balcony area.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit next to or near to you.
  • It is 26m (28yd 1ft) from the designated seating area to the nearest accessible toilet.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is required for the hearing assistance system.
  • The rows suitable for hearing assistance systems are A- Z.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/09/2023.
  • The hearing assistance system was working at the time of testing.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair, from the box office.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • There is level access for a wheelchair user through to the balcony area of the theatre where seats can be removed to provide space for wheelchair users.
    • Seating plans for the theatre are available separately for each play or film and are available on the booking page for each performance.

Level Change (Theatre Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located ahead from the side entrance.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Farmhouse - Painting Workshop

  • The distance from the main entrance is 27 metres.
  • There is level access.
  • There is an initial door, single, manual, permanently open and 85cm wide.
  • There is a second door, single, manual, permanently open and 78cm wide.
  • There is a sensor on the door, 106cm from the floor, but not used by the public.
  • The floor is carpeted throughout.
  • The lighting is good.

Gallery

  • The location of the gallery is next to the farmhouse.
  • There is no door to enter the gallery and the entrance is 90cm wide.
  • Access to the lower gallery viewing area is via a platform lift located at the rear of entrance level to the gallery.
  • The main gallery viewing space can also be accessed by a staircase and short corridor which is 100cm wide.
  • The lighting in the gallery is good.

Outside Access (Long Barn)

  • Entrance View
    • This information is for the entrance located on the side of the barn facing the inner courtyard.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are easy to open.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located at the entrance threshold.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.

Long Barn

  • There is level access within the long barn.
  • The long barn is accessed from the inner courtyard.
  • The doors are double, manual, light and 130cm wide.
  • Lighting is good.
  • There are some shiny floor surfaces.
  • The floor space is approximately 5m wide by 20m long.

Other Floors (Foyer)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 14 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • The lighting levels are moderate to good.
  • Comments View
    • The steps are 28cm deep.

Other Floors (Theatre)

  • Steps View
    • The floors which are accessible by stairs are LG, G.
    • There are 15 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Other Floors (Gallery)

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located inside the entrance and to the right of the gallery building.
  • The stairs are approximately 5m from the entrance to the gallery.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LG, G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

Lift (Theatre)

  • There is a lift for public use.
  • The lift is located to the right of the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 106cm x 150cm (3ft 6in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Lift (Gallery)

  • There is a lift for public use.
  • The lift is located in the gallery.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG, G.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the entrance to the gallery.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 130cm x 120cm (4ft 3in x 3ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Toilet with Adaptations (Cafe - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located through the main entrance and to the right, near to the café.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 136cm x 200cm (4ft 6in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 112cm (3ft 8in).
  • Comments View
    • There is a light cord at 136cm from the floor.

Toilet with Adaptations (Long Barn - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the entrance to the Long Barn.
    • This accessible toilet is located through the entrance to the Long Barn and then on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 148cm x 192cm (4ft 10in x 6ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a light switch outside the toilet at 137cm from the floor.

Standard Toilet(s) (Cafe)

Standard Toilet(s) (Long Barn)