You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the Windsor, Georgian, Balmoral, Sandringham Suites and Boardrooms and Syndicate meeting rooms.
• There is only stepped access to ground floor services via the main entrance. There is step-free access to ground floor services via the platform lift to the right of the main entrance, using the ground floor separate entry and exit doors.
• Castle Hotel link (new tab) - click here.

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Opening Times

• Opening times for the venue vary according to bookings/events taking place.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Windsor and Eton Central.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the rear of the hotel off Bachelors Acre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 226cm x 426cm (7ft 5in x 13ft 12in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the rear entrance.
  • The furthest Blue Badge bay is 20m (21yd 2ft) from the rear entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is only stepped access from the car park to the rear entrance of the hotel main building.
  • Step-free access to the hotel main entrance from the car park is via the High Street through the Leaf Garden, to the right of the rear entrance.
  • Visitors preferring step-free access to the hotel main building may consider to be dropped off at the main entrance on the High Street.
  • There is step-free access to the Meeting and Events Centre and The Castle Mews from the car park.
  • There are 2 electric vehicle charging points located to the left of the car park from the entrance, outside The Castle Mews.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building from the car park.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) both ways.
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Level Change (Conference Foyer). Skip to the next section.

Level Change (Conference Foyer)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located immediately beyond the entrance.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The steps described above are located between the entrance and accessible toilets and breakout space.
  • The steps can be overcome by using the platform lift.

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located to the right of the main entrance.
• The lift is a platform lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 83cm (2ft 9in).
• The dimensions of the lift are 105cm x 127cm (3ft 5in x 4ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The lift facility provides step-free access to the ground floor using the separate entry and exit doors.
  • There is a short steep ramp to access the lift platform.

You are on Level Change (Lift). Skip to the next section.

Level Change (Lift)

• There is a ramp/slope located to the left and right out of the platform lift.
• The ramp/slope is used to access the entrance foyer and Balmoral Room.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The lighting levels at the ramp/slope are good.

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• Comments View
  • There are single doors at each end of the ramp which lead to the entrance foyer and the Balmoral Room.
  • The doors open away from you (push) and have a width of 73cm.

You are on Conference Foyer. Skip to the next section.

Conference Foyer

• There is a refreshment area within the conference centre foyer directly ahead from the main entrance.
• There is a counter with coffee machines and refreshment items.
• The counter top and machine controls are not at a suitable height for a seated user.
• There are low fridges at either end of the counter with chilled drinks.
• There is seating without armrests and high chairs.
• There is a table with an underside 81cm above the floor, and high tables with a surface height of 106cm above the floor.
• Lighting levels are varied.
• The refreshments area has wooden parquet flooring, with a lip between the main foyer carpeted area which may present a trip hazard.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • The building comprises a range of meeting rooms and larger spaces over 2 floors which can accommodate between 4 people and 400 people.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Accessible Toilet (No Transfer). Skip to the next section.

Accessible Toilet (No Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 13m (14yd 8in) from the meeting and events centre entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 93cm (3ft 1in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 123cm x 370cm (4ft x 12ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 83cm and 156cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 101cm (3ft 4in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right as you enter the event and meeting building.
  • The female toilet(s) is/are approximately 14m (15yd 11in) from the event and meeting building entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you enter the building.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the event and meeting building.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • Lighting levels in the male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.