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French Brothers Boat Cruises Ticket Office And Gift Shop

Windsor Promenade, Barry Avenue, Windsor, Berkshire, SL4 1QX

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Access Guide

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Key Access Review

  • Parking View
    • There is a public car park available (within approx. 200m).
    • The nearest public car parks are Castle Pay & Display Car Park, and River Street Car Park.
  • Outside Access View
    • There is stepped access to the venue.
    • There is/are 1 shallow (2cm - 10cm) step(s), with no handrails to access the entrance.
    • The entrance door(s) is/are double, permanently held open with a clear opening width of over 75cm.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is no room to manoeuvre within the majority of the venue/service.
    • There is not a seat/chair available.
    • There are no documents available in large print.
    • There are no documents available in Braille.
    • There is not a hearing assistance system available.
  • Staff Information View
    • There is a member of staff (generally on duty) trained in British/Irish Sign Language.
  • Additional Information View
    • There are 2 entrances into the gift shop. There is an entrance facing the river, and a side entrance to the left of the building when facing away from the river. There is a boat tickets kiosk window to the right of the entrance facing the river. The counter is 116cm above the ground. The entrance facing the river has a short ramp at the threshold of the doorway which may present a trip hazard. Boat tickets may also be purchased in the gift shop. The gift shop counter is 92cm above the floor. There is a portable ramp with handrails on both sides available for access onto and into the boats. The portable ramp has a steep incline. The portable ramp overcomes otherwise deep steps onto and into the boats.