You are on Introduction (Macdonald Windsor Hotel). Skip to the next section.

Introduction (Macdonald Windsor Hotel)

• The venue has a bar/restaurant called Caleys Brasserie available for the public.
  The venue has 7 meeting/conference rooms. These need to be booked in advance.
  The venue has a social club lounge area leading up to Caleys Brasserie.
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• Macdonald Windsor Hotel link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Windsor and Eton Central.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The parking charges are £40 per night.
  • The car park is located off Bachelors Acre, near the rear entrance.
  • The car park type is underground.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • This car park is found off Bachelors Acre, outside the rear entrance of the venue.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Car Park entrance). Skip to the next section.

Outside Access (Car Park entrance)

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• Entrance View
  • This information is for the entrance located within the venue's car park, on the right of the parking bays.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 80cm.

You are on Lift (Car park to Ground Level). Skip to the next section.

Lift (Car park to Ground Level)

• There is a lift for public use.
• The lift is located to the right from the Car park entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are B and G.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 4m (4yd 1ft) from the car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Outside Access (Main entrance). Skip to the next section.

Outside Access (Main entrance)

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• Entrance View
  • This information is for the entrance located in front of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 113cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 96cm.

You are on Lift (Reception - Platform Lift). Skip to the next section.

Lift (Reception - Platform Lift)

• There is a lift for public use.
• The lift is located beyond the main entrance.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 93cm (3ft 1in).
• The dimensions of the lift are 136cm x 108cm (4ft 6in x 3ft 7in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Level Change (Reception). Skip to the next section.

Level Change (Reception)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located beyond the main entrance.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Outside Access (Rear entrance). Skip to the next section.

Outside Access (Rear entrance)

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• Entrance View
  • This information is for the entrance located rear of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 77cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm.
• Ramp/Slope View
  • The ramp/slope is located just before the entrance.
  • The gradient of the ramp/slope is steep.

You are on Lift (Rear Entrance - Lower Ground Level to Ground Level). Skip to the next section.

Lift (Rear Entrance - Lower Ground Level to Ground Level)

• There is a lift for public use.
• The lift is located to the right of the rear entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG to G.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 2m (2yd 7in) from the rear entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Other Floors (Rear Entrance To Ground Level). Skip to the next section.

Other Floors (Rear Entrance To Ground Level)

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• Steps View
  • The floors which are accessible by stairs are LG to G.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Opening Times (Reception). Skip to the next section.

Opening Times (Reception)

• This service is open 24 hours.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The desk/counter is 22m (24yd 2in) from the platform lift.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are low to moderate.
• There is not a hearing assistance system.

You are on Reception (Concierge). Skip to the next section.

Reception (Concierge)

• The desk/counter is 18m (19yd 2ft) from the platform lift.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.
• The hearing assistance system is not signed.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played on the ground level.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are low to moderate.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on level 1, level 3 and level 4.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).

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• Comments View
  • Level 4 has stepped access to Rooms 404 to 408.
  • Level 3 has stepped access to Rooms 304 to 311
  • Level 1 has stepped access to Rooms 114 to 121.

You are on Eating and Drinking (Caleys Brasserie). Skip to the next section.

Eating and Drinking (Caleys Brasserie)

• The following information is for the restaurant/bar.
• The restaurant is located at the rear venue.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 30m (32yd 2ft) from the platform lift.
• The distance between the floor and the lowest table is 63cm (2ft 1in).
• The distance between the floor and the highest table is 95cm (3ft 1in).
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Lift (Ground Level To Level 5). Skip to the next section.

Lift (Ground Level To Level 5)

• There is a lift for public use.
• The lift is located opposite the main reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4, and 5.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 30m (32yd 2ft) from the platform lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 109cm x 145cm (3ft 7in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Car Park To Level 5). Skip to the next section.

Other Floors (Car Park To Level 5)

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• Steps View
  • The floors which are accessible by stairs are B, G, 1, 2, 3, 4, and 5.
  • There are +15 steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Other Floors (Level 1 To Level 2). Skip to the next section.

Other Floors (Level 1 To Level 2)

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• Steps View
  • The floors which are accessible by stairs are Level 1 and Level 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is not a landing.
  • The lighting levels are moderate to good.

You are on Room (Accessible Room). Skip to the next section.

Room (Accessible Room)

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• General Information View
  • The Tourist Board rating is 4-star Hotel.
  • There are 120 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 117 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 3 room(s) which has / have accessible ensuite facilities.
  • There is / are 3 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 14m (15yd 11in) from the lift - car park to level 5.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 107.
  • The width of the door is 86cm (2ft 10in).
  • The height of the bed is 62cm (2ft).
  • The measurement between the bed base and floor is 38cm (1ft 3in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 87cm (2ft 10in).
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 196cm x 217cm (6ft 5in x 7ft 1in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 136cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the left.
  • The toilet seat is 42cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 86cm (2ft 10in).
  • The tap type is twist/turn.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • There is no shower seat.
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is medium.
  • The colour contrast between the walls and floor is medium.
  • The colour contrast between the internal hotel room door and wall is medium.
  • The colour contrast between the external ensuite door and wall is medium.
  • Lighting levels in the room are moderate to good.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels in the ensuite are moderate to good.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 3.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.

You are on Toilet with Adaptations (Ground Level - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Level - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 52m (56yd 2ft) from the platform lift.
  • The accessible toilet is located at the rear of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 142cm x 195cm (4ft 8in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 68cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 144cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 60cm.
  • The shelf is located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the external door and wall.
  • There is a medium colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a low colour contrast between the walls and floor.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located outside the accessible toilet.
  • The height of the baby change table once extended is 98cm (3ft 3in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the rear end of the venue.
  • The female toilet(s) is/are approximately 50m (54yd 2ft) from the platform lift.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the lower ground level.
  • The male toilet(s) is/are approximately 2m (2yd 7in) from the rear entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are not available.