You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include The Brasserie, The Terrace and the Wren's Business Centre.
• Services / facilities within the grounds include Wren's Club with fitness suite and spa facilities.
• Sir Christopher Wren Hotel - Wren's Business Centre link (new tab) - click here.
• Sir Christopher Wren Hotel - Wren's Club link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Windsor & Eton Riverside.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Charges are £15 per car per night.
  • The car park is located to the side of the building off Thames Street.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is block paving.
• Public Car Parks View
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The hotel has 2 designated parking areas for Blue Badge holders however these are unmarked.
  • There is an intercom to reception at the entrance to the car park.
  • The height of the intercom is 127cm.
  • The hotel has limited offsite parking available at the nearby Windsor & Eton Riverside Car Park at £15 per car per night.
  • To arrange this parking you will need your hotel confirmation number to reserve a parking space.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the side of the building on Thames Street.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 115cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Outside Access (Accessible Entrance From Car Park). Skip to the next section.

Outside Access (Accessible Entrance From Car Park)

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• Entrance View
  • This information is for the entrance located at the rear of the building in the car park.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 81cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 75cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The width of the ramp/slope is 135cm (4ft 5in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Windsor House). Skip to the next section.

Outside Access (Windsor House)

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• Entrance View
  • This information is for the entrance located at the side of Windsor House off Thames Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
• Comments View
  • The outside access to Windsor House is located in a separate building and opposite the hotels main building (Thames House and reception).
  • Entry is via the large double open gates and then turning right.
  • The ramp described above is long, only the last 5 metre are steep, the rest of the slope is slight.
  • When the external gates are closed, access is via a swipe card pad at a height of 115cm and an exit push pad at a height of 108cm.

You are on Reception (Hotel Main Reception). Skip to the next section.

Reception (Hotel Main Reception)

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 04/07/2022.
• The hearing assistance system was working at the time of testing.

You are on Reception (Concierge). Skip to the next section.

Reception (Concierge)

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Reception (The Brasserie). Skip to the next section.

Reception (The Brasserie)

• The desk/counter is 2m (2yd 7in) from the Brasserie entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access (Thames House). Skip to the next section.

Inside Access (Thames House)

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the restaurant.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Inside Access (Windsor House). Skip to the next section.

Inside Access (Windsor House)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Other Floors (Thames House). Skip to the next section.

Other Floors (Thames House)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are level 1.
• Comments View
  • There is a second set of stairs to the left as you pass reception. this set has handrails on the left side only.
  • There is no step free access to level one in the Thames House.

You are on Other Floors (Windsor House). Skip to the next section.

Other Floors (Windsor House)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Comments View
  • There is second set of external stairs near to the entrance of Windsor House which lead to rooms 320 - 325.
  • This staircase has handrails on both sides and the steps are clearly marked and are 18cm high.

You are on Lift (Windsor House). Skip to the next section.

Lift (Windsor House)

• There is a lift for public use.
• The lift is located in the main corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 46m (50yd 11in) from the Windsor House entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 76cm (2ft 6in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Level Change (Access To The Brasserie). Skip to the next section.

Level Change (Access To The Brasserie)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located off the Thames House corridor.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located between the Drawing Room and The Brasserie.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

You are on Level Change (The Brasserie - Additional Seating). Skip to the next section.

Level Change (The Brasserie - Additional Seating)

• There is a/are step(s) located opposite The Brasserie Reception Desk.
• The step(s) is/are used to access additional seating and tables.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There is a second set of steps to access this area which are located to the left of the doors out to the terrace.
  • These 2 steps are not clearly marked and have a handrail on both sides going up.
  • The height of these steps are 16cm and the depth of the steps is 24cm.

You are on Eating and Drinking (The Brasserie). Skip to the next section.

Eating and Drinking (The Brasserie)

• The following information is for the restaurant/bar.
• The restaurant is located on the ground floor of Thames House.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the Brasserie entrance.
• The distance between the floor and the lowest table is 63cm (2ft 1in).
• The distance between the floor and the highest table is 107cm (3ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a modern bar menu.

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• Comments View
  • There is additional seating and tables in the terrace area.
  • Access to the terrace area is via a single door which opens away from you (push).

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4 Star.
  • There are 138 rooms in total.
  • There are 12 standard ground floor rooms.
  • There are 124 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 2 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 20m (21yd 2ft) from the Windsor House entrance.
  • There is level access from an accessible entrance.
  • Some accessible rooms are located in a separate building from the main hotel.
  • There is level access leading to the accessible room in a separate building.
• Accessible Room View
  • The room number or room name viewed was 310.
  • The width of the door is 81cm (2ft 8in).
  • The height of the bed is 60cm (1ft 12in).
  • The measurement between the bed base and floor is 15cm (6in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 83cm (2ft 9in).
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 280cm x 250cm (9ft 2in x 8ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 48cm (1ft 7in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is low.
  • The colour contrast between the external ensuite door and wall is low.
  • Lighting levels in the room are moderate to good.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is low.
  • The colour contrast between the dropdown rails and wall is medium.
  • The colour contrast between the grab rails and wall is medium.
  • Lighting levels in the ensuite are moderate to good.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 2.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • The two accessible rooms are located in Windsor House.
  • Windsor house has a lift.
  • Photographs 10-17 show Room 81 which is located in the Heritage House wing of the hotel.
  • Access into Room 81 is via a single door with the width of 91cm.
  • The door opens towards you (pull) and may be heavy.
  • There is a single step at the entrance with the height of 6cm.
  • The room has an ensuite.
  • The door into the ensuite has a width of 71cm.
  • The ensuite has a drop down rail to the left of the toilet.
  • The ensuite toilet is at the height of 42cm and the wash basin is at the height of 87cm.
  • There is a small lip into the shower.

You are on Toilet with Adaptations (Thames House - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Thames House - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.
  • The accessible toilet is located off the main corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 146cm x 230cm (4ft 9in x 7ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 164cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 104cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Comments View
  • The cubicle contains a personal product dispenser.
  • The height of the selection pads is between 130cm - 167cm.

You are on Toilet with Adaptations (Windsor House - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Windsor House - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 21m (22yd 2ft) from the Windsor House entrance gates.
  • This accessible toilet is located in the outside terrace leading up to the entrance of Windsor House, ahead of the gates.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 142cm x 200cm (4ft 8in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 178cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 92cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Thames House). Skip to the next section.

Standard Toilet(s) (Thames House)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the main corridor.
  • The female toilet(s) is/are approximately 21m (22yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the main corridor.
  • The male toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the female standard toilets.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are 2 steps to access the male toilets.
  • The height of the steps are 15cm.
  • The steps have a handrail on the left going up.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.