You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include parking for coaches, accessible and standard toilets, and a Shopmobility.
• Shopmobility link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Windsor and Eton Central.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

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• Comments View
  • Coach entry is allowed up to 18:30, but exit is allowed at any time.

You are on Access Point (To Royal Windsor Station). Skip to the next section.

Access Point (To Royal Windsor Station)

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• Access Point View
  • There is an information board/map at this access point.
  • There is stepped access at this access point.
  • There is no gate at this access point.
• Step(s) View
  • The step(s) is/are located before the access point.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
• Comments View
  • There is a lift to bypass the stairs.
  • This lift is located at the start and end of the stairs.

You are on Lift (To Royal Windsor Station). Skip to the next section.

Lift (To Royal Windsor Station)

• There is a lift for public use.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• Staff do not need to be notified for use of the lift.
• The clear door width is 76cm (2ft 6in).
• The dimensions of the lift are 118cm x 175cm (3ft 10in x 5ft 9in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Access Point (Goswell Road). Skip to the next section.

Access Point (Goswell Road)

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• Access Point View
  • This information is for the access point located off Goswell Road.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located before the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • This access point is locked between 18:00 and 08:00, by a roll-down door.

You are on Access to Alexandra Gardens. Skip to the next section.

Access to Alexandra Gardens

• There are four access points joining the coach park to Alexandra Gardens.
• Two access points are sloped.
• Two access points are stepped.
• There are no gates at these access points.
• The sloped access points have steep slopes.
• There are no handrails by the sloped access.
• For stepped access, there are 6 steps.
• The steps are not clearly marked.
• The height of steps is 12cm.
• The going of the steps is greater than 45cm.
• Only one of the stepped access points has a handrail, on the left going up (see photographs 3 and 4).
• The handrail is at the recommended height (90-100cm).
• The handrail is easy to grip.
• The handrail covers the flight of steps throughout its length.
• The handrail does not extend beyond the first or last step.

You are on Access Point (Alma Road). Skip to the next section.

Access Point (Alma Road)

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• Access Point View
  • This information is for the access point located on Alma Road.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
  • There are bollards at this access point.
• Ramp/Slope View
  • The ramp/slope is located before the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • The ramp slopes up and down with a variable slope.
  • Photograph 3 shows the access point when exiting the Coach Park onto Alma Road.

You are on Coach Park. Skip to the next section.

Coach Park

• The coach park surface is brick.
• The surface has a slight slope from the centre down to the paths at each side.
• A level path runs along each side of the coach park.
• There are some dropped kerbs on this path.
• There are payment machines at the centre of the car park.
• Payment is by card, cash, or RingGo app.
• There is a Shopmobility in the coach park area.

You are on Shops and Facilities. Skip to the next section.

Shops and Facilities

• By the Goswell Road and Royal Windsor Station exits, there is a pedestrian area with shops, a café, toilets, and bench seating.
• The surface is brick and paving slabs.
• The surface is level.
• There are bollards between this area and the coach park.
• There is a defibrillator.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift to Royal Windsor Station.
  • This accessible toilet is located in the public toilets area, down the walkway to the Goswell Road access point.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the toilet attendant's office by the standard toilets.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 133cm x 210cm (4ft 4in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Comments View
  • There is a second, identical accessible toilet next to this one.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the public toilets area between the Goswell Road and Royal Windsor Station access points.
  • The female and male toilets are approximately 10m (10yd 2ft) from the Royal Windsor Station lift.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the male and female toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in Alexandra Park.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.