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Changing Places - Restaurant

Harefield Hospital, Hill End Road, Harefield, Uxbridge, UB9 6JH

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Access Guide

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Getting To The Hospital

  • By Road View
    • The postcode to use to get to Harefield Hospital for the SAT-Nav is UB9 6JH. Harefield Hospital is accessed from Hill End Road via Rickmansworth Road to the North and Park Lane/High Street/Breakspear Road North Roundabout from the South.
    • There is substantial parking at Harefield Hospital. Harefield's car parks are managed, and a pay and display system operates for both patients and visitors. There are 13 blue badge parking bays which are free of charge.
  • By Bus View
    • Harefield is served by the following buses from Uxbridge tube station. U9: Uxbridge Station - Harefield West (Belfry Avenue), every 20 minutes, Monday - Saturday, hourly on Sundays. 331: Uxbridge Station - Northwood - Ruislip. (This service is to the 'Kings Arms', Harefield, which is approximately two minutes’ walk from the main hospital entrance.) The 331 bus is available from Northwood Station. R21: Mount Vernon Hospital - Harefield - Rickmansworth - Maple Cross - Denham – Uxbridge (This is an occasional service only.).
    • There is an onsite bus stop.
    • The bus stop is located approximately 40 Metres from the first entrance into the hospital, turning left off of Hill End Road.
    • The bus stop is sheltered and has benched seating. There is no space under the shelter for a wheelchair user.
    • The route from the bus stop to the main entrance is approximately 130 Metres. There is a pedestrian crossing that has tactile paving on both sides. The majority of the route is fairly level with only a few slopes/ramps on the way to the main entrance.
  • By Train View
    • The nearest train station is Denham station. The station is 2.7 miles from hospital. This station is served by Chiltern Railways.
  • By Underground View
    • The nearest underground stations are Northwood, Rickmansworth and Uxbridge. None of these stations are within walking distance of the hospital, but they are accessible by car or taxi in about 20 minutes. Buses also run to the hospital from Uxbridge station. The 331 bus is available from Northwood Station.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located along the corridor on the right of the main reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 826 572.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks, mobile hoists, adjustable beds and crutches.
  • To obtain mobility aids please contact the main reception.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 15 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 253cm x 430cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the main entrance.
  • Comments View
    • Contact Main Reception for all car parking queries.

Getting To

  • The Changing Places facility is/are located in the Hungry Hare Restaurant Building.
  • Access to the Changing Places facility is via the Hungry Hare Restaurant Entrance.
  • Enter the Hungry Hare Restaurant Building on the left hand side.
    The Changing Places facility is on the left hand side of the corridor.
  • There is step free access to the Changing Places facility.
  • The Changing Places facility is approximately 3m from the Hungry Hare Restaurant Entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.

Outside Access

  • Entrance Details View
    • This information is for the entrance located opposite the main hospital entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 128cm (4ft 2in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 157cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 159cm.
  • Ramp/Slope Details View
    • The ramp/slope is located outside the main set of doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Changing Places

  • Location and Access View
    • The facility is located on the left hand side of the Hungry Hare Restaurant building.
    • The facility is approximately 3m (3yd 10in) from the Restaurant Entrance.
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the restaurant.
    • The door opens by sliding.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The door does not have a horizontal grab rail.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 302cm x 454cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 83cm (2ft 9in).
    • The transfer space on the left as you face the toilet is 205cm (6ft 9in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 78cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is no seat for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The height of the soap dispenser is 100cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary and wall recess disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook.
    • There is not a red flashing fire alarm beacon.
    • The lighting levels are moderate to good.
  • Comments View
    • The wash basin ranges in height from 62-107cm.
    • The height of the soap dispenser changes depending on the height of the wash basin.
    • The soap dispenser is 17cm above the wash basin.
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Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located in the corridor to the left of the main hospital reception.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the corridor to the left and to the right of the main hospital reception.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located along the corridor on the ground floor.
  • Female and male standard toilet facilities are located along the corridor on the ground floor.
  • Shared standard toilet facilities are located to the far left of the hospital on the ground floor.

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