You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The postcode to use to get to Harefield Hospital for the SAT-Nav is UB9 6JH. Harefield Hospital is accessed from Hill End Road via Rickmansworth Road to the North and Park Lane/High Street/Breakspear Road North Roundabout from the South.
  • There is substantial parking at Harefield Hospital. Harefield's car parks are managed, and a pay and display system operates for both patients and visitors. There are 13 blue badge parking bays which are free of charge.
• By Bus View
  • Harefield is served by the following buses from Uxbridge tube station. U9: Uxbridge Station - Harefield West (Belfry Avenue), every 20 minutes, Monday - Saturday, hourly on Sundays. 331: Uxbridge Station - Northwood - Ruislip. (This service is to the 'Kings Arms', Harefield, which is approximately two minutes’ walk from the main hospital entrance.) The 331 bus is available from Northwood Station. R21: Mount Vernon Hospital - Harefield - Rickmansworth - Maple Cross - Denham – Uxbridge (This is an occasional service only.).
  • There is an onsite bus stop.
  • The bus stop is located approximately 40 Metres from the first entrance into the hospital, turning left off of Hill End Road.
  • The bus stop is sheltered and has benched seating. There is no space under the shelter for a wheelchair user.
  • The route from the bus stop to the main entrance is approximately 130 Metres. There is a pedestrian crossing that has tactile paving on both sides. The majority of the route is fairly level with only a few slopes/ramps on the way to the main entrance.
• By Train View
  • The nearest train station is Denham station. The station is 2.7 miles from hospital. This station is served by Chiltern Railways.
• By Underground View
  • The nearest underground stations are Northwood, Rickmansworth and Uxbridge. None of these stations are within walking distance of the hospital, but they are accessible by car or taxi in about 20 minutes. Buses also run to the hospital from Uxbridge station. The 331 bus is available from Northwood Station.
• Useful Links View
  • Please see the link below for travel information to the hospital using the tabs across the top to view car, bus, tube and train services.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for TFL journey planner.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for ticket and travel information for Chiltern Railways.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located along the corridor on the right of the main reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 826 572.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks, mobile hoists, adjustable beds and crutches.
• To obtain mobility aids please contact the main reception.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 15 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 253cm x 430cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the main entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the main entrance.
• Comments View
  • Contact Main Reception for all car parking queries.

You are on Getting To (Cherry Tree Ward (Day Case)). Skip to the next section.

Getting To (Cherry Tree Ward (Day Case))

• Cherry Tree Ward (Day Case) is/are located on the first floor and on the left side of the hospital.
• Access to Cherry Tree Ward (Day Case) is via the main entrance.
• Enter via the main entrance and go along the corridor that is to the left of the main reception.
  At the corridor junction keep to the left. Continue along this corridor to the Rowan Ward entrance at the very end.
  Take the corridor that is to the left of the Rowan Ward entrance and enter lift 1.
  Exit the lift on the first floor and go along the corridor that is to the right.
  Cherry Tree Ward (Day Case) entrance is located on the right at the end of the corridor.
• There is step free access, via lift, to Cherry Tree Ward (Day Case).
• Cherry Tree Ward (Day Case) is approximately 20m from the lift 1.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 87cm (2ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 107cm (3ft 6in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 121cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Other Floors (Cherry Tree Day Case Ward and Fir Tree Ward Staircase). Skip to the next section.

Other Floors (Cherry Tree Day Case Ward and Fir Tree Ward Staircase)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell from the first floor upwards.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Other Floors (Lift 1 Staircase). Skip to the next section.

Other Floors (Lift 1 Staircase)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Lift 1). Skip to the next section.

Lift (Lift 1)

• There is a lift for public use.
• The lift is located to the far left of the hospital.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 75m (82yd 1in) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 210cm.
• The dimensions of the lift are 234cm x 154cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Ward (Cherry Tree Ward (Day Case)). Skip to the next section.

Ward (Cherry Tree Ward (Day Case))

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• Ward Information View
  • This is a/an Day Case ward.
  • This is a shared ward.
  • There is/are 2 bay(s) available.
  • There is/are 1 side room(s) available.
  • There is/are 16 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 116cm (3ft 10in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
• Reception/Nurses' Station View
  • There is a Ward office on the left hand sided of the ward corridor.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located by the main hospital reception.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located by the main hospital reception.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.

You are on Washroom (Male Shower). Skip to the next section.

Washroom (Male Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a wheel in shower.
  • The washroom surveyed is located on the right hand corridor of the ward.
  • The washroom surveyed is approximately 17m from the Cherry Tree Ward Entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) sliding.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 79cm (2ft 7in).
  • The dimensions of the washroom are 193cm x 247cm (6ft 4in x 8ft 1in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 84cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 116cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 114cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a steep slope.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a wheel in shower and a wash basin.
  • The washroom surveyed is located on the right hand corridor of the ward.
  • The washroom surveyed is approximately 17m from the Cherry Tree Ward Entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 72cm (2ft 4in).
  • The dimensions of the washroom are 116cm x 265cm (3ft 10in x 8ft 8in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is not a wash basin.
  • There is a soap dispenser.
  • The height of the soap dispenser is 118cm.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a moderate slope.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is fair.
  • The colour contrast between the internal washroom door and wall is fair.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the right hand corridor of the ward.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Cherry Tree Day Case Ward Entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is good.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is good.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is good.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the wash basin.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Harefield Hospital link (new tab) - click here.