You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • The postcode to use to get to Harefield Hospital for the SAT-Nav is UB9 6JH. Harefield Hospital is accessed from Hill End Road via Rickmansworth Road to the North and Park Lane/High Street/Breakspear Road North Roundabout from the South.
  • There is substantial parking at Harefield Hospital. Harefield's car parks are managed, and a pay and display system operates for both patients and visitors. There are 13 blue badge parking bays which are free of charge.
• By Bus View
  • Harefield is served by the following buses from Uxbridge tube station. U9: Uxbridge Station - Harefield West (Belfry Avenue), every 20 minutes, Monday - Saturday, hourly on Sundays. 331: Uxbridge Station - Northwood - Ruislip. (This service is to the 'Kings Arms', Harefield, which is approximately two minutes’ walk from the main hospital entrance.) The 331 bus is available from Northwood Station. R21: Mount Vernon Hospital - Harefield - Rickmansworth - Maple Cross - Denham – Uxbridge (This is an occasional service only.).
  • There is an onsite bus stop.
  • The bus stop is located approximately 40 Metres from the first entrance into the hospital, turning left off of Hill End Road.
  • The bus stop is sheltered and has benched seating. There is no space under the shelter for a wheelchair user.
  • The route from the bus stop to the main entrance is approximately 130 Metres. There is a pedestrian crossing that has tactile paving on both sides. The majority of the route is fairly level with only a few slopes/ramps on the way to the main entrance.
• By Train View
  • The nearest train station is Denham station. The station is 2.7 miles from hospital. This station is served by Chiltern Railways.
• By Underground View
  • The nearest underground stations are Northwood, Rickmansworth and Uxbridge. None of these stations are within walking distance of the hospital, but they are accessible by car or taxi in about 20 minutes. Buses also run to the hospital from Uxbridge station. The 331 bus is available from Northwood Station.
• Useful Links View
  • Please see the link below for travel information to the hospital using the tabs across the top to view car, bus, tube and train services.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for TFL journey planner.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for ticket and travel information for Chiltern Railways.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located along the corridor on the right of the main reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 826 572.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks, mobile hoists, adjustable beds and crutches.
• To obtain mobility aids please contact the main reception.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 15 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 253cm x 430cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the main entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the main entrance.
• Comments View
  • Contact Main Reception for all car parking queries.

You are on Getting To (Rehabilitation). Skip to the next section.

Getting To (Rehabilitation)

• Rehabilitation is/are located on the second floor of the right side of the hospital.
• Access to Rehabilitation is via the main entrance.
• From the main entrance take the corridor that is to the right of the main reception. Go along this corridor and enter the Day of Surgery Hub that is on your right, continue through this department until you reach the lift lobby that is on your right and enter Lift 2. Take Lift 2 onto the second floor and Rehabilitation is at the end of the corridor that is to the right as you exit the lift.
• There is step free access, via lift, to Rehabilitation.
• Rehabilitation is approximately 10m from the lift 2.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 87cm (2ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 107cm (3ft 6in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 121cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Other Floors (Cedar Ward, Rehabilitation and Apheresis Staircase). Skip to the next section.

Other Floors (Cedar Ward, Rehabilitation and Apheresis Staircase)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Other Floors (Lift 2 Staircase). Skip to the next section.

Other Floors (Lift 2 Staircase)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Lift 2). Skip to the next section.

Lift (Lift 2)

• There is a lift for public use.
• The lift is located to the far right of the hospital.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 75m (82yd 1in) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 210cm.
• The dimensions of the lift are 235cm x 167cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Department / Service (Rehabilitation). Skip to the next section.

Department / Service (Rehabilitation)

Collapse all Expand all

• Department / Service Access View
  • Rehabilitation is located on the second floor of the right side of the hospital.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 121cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 131cm (4ft 4in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; consultation rooms, a consultation room and accessible toilet facilities for everyone.
  • There are 3 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located along the ground floor main corridor.

You are on Entrance (Staircase Entrance). Skip to the next section.

Entrance (Staircase Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the top of the stairs that is left of Maple Ward entrance.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
• Comments View
  • There is no door at this entrance, but there is a 122cm wide gap.
  • And this entrance can only be accessed via the staircase.

You are on Fitness Suite (Pulmonary Rehabilitation Gym). Skip to the next section.

Fitness Suite (Pulmonary Rehabilitation Gym)

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located to the left as you enter the department.
  • The fitness suite is 15m (16yd 1ft) from the department entrance.
  • There is level access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The door(s) is/are permanently held open.
  • The opening is 62cm (2ft) wide.
• IFI Accredited Fitness Suite View
  • No staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is available.
  • For example: treadmill, upright cycle, leg curl and leg extension.
  • A portable hearing assistance system is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is every one to two years.
  • A portable hearing assistance system is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Consultation / Treatment Room (Muscle Labratory). Skip to the next section.

Consultation / Treatment Room (Muscle Labratory)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Muscle Labratory.
• There is level access to the consultation / treatment room.
• Level access is by lift.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 60cm (1ft 12in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Outpatients Treatment Room). Skip to the next section.

Consultation / Treatment Room (Outpatients Treatment Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Outpatients Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) may be difficult to open.
• The width of the door opening is 61cm (2ft).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Cardiac Rehabilitation Exercise Room). Skip to the next section.

Consultation / Treatment Room (Cardiac Rehabilitation Exercise Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Cardiac Rehabilitation Exercise Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) may be difficult to open.
• The width of the door opening is 61cm (2ft).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Transfer on Both Sides 1). Skip to the next section.

Accessible Toilet(s) (Transfer on Both Sides 1)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the left as you enter the department, along the left side of the corridor and opposite the consulting room.
  • This accessible toilet is approximately 30m from the department entrance.
  • There is step-free access into the accessible toilet, via lift.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is written text and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 76cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 246cm x 238cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 89cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 112cm.
  • The lateral transfer space on the right is 94cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 71cm (2ft 4in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 152cm (4ft 12in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Transfer on Both Sides 2). Skip to the next section.

Accessible Toilet(s) (Transfer on Both Sides 2)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the right as you enter the department and along the right side of the corridor.
  • This accessible toilet is approximately 30m from the department entrance.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 77cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 269cm x 236cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 90cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 103cm.
  • The lateral transfer space on the right is 116cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 109cm and 171cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 67cm (2ft 2in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 119cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 114cm (3ft 9in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located along the ground floor main corridor.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Harefield Hospital link (new tab) - click here.