You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The postcode to use for the SAT-Nav is SW3 6NP. Royal Brompton Hospital is located in Chelsea. Royal Brompton Hospital is not in the central London congestion charging zone. But you should check the Transport for London website to see if congestion charging will affect your journey to/from the hospital. Travelling via public transport is encouraged due to the very limited amount of parking that is available nearby.
  • There is no patient or public parking at Royal Brompton Hospital. A small number of Blue Badge parking spaces are available at: Dovehouse Street Dudmaston Mews (these are controlled by the council and not bookable through the Trust) Cale Street Foulis Terrace Sydney Street (in front of the main hospital entrance. These two bays are limited to four hours and cannot be reserved).
• By Bus View
  • Bus numbers 14, 211, 345, and 414 stop outside the Fulham wing on Fulham Road Bus numbers 49 and 211 stop on Sydney Street near to the Main Reception entrance. Bus numbers 11, 19, 22, 211, 49, and 319 stop on King's Road.
  • There is an onsite bus stop.
  • The bus stop is located on Fulham Road at the front of the hospital.
  • The bus stop is sheltered and has bench seating and lower seating available for children. There is not a space for a wheelchair user underneath the shelter.
  • The route from the bus stop to the Dovehouse Street entrance is approximately 35 metres. The route is level and the surface is block paving.
• By Train View
  • West Brompton station is the nearest train station and is served by the Overground and Southern Railway. West Brompton Station is approximately 1.3 miles from the hospital.
• By Underground View
  • South Kensington station is the nearest underground station and is on the Circle, District and Piccadilly Line. The Underground station is approximately 0.8 miles from the hospital.
• Useful Links View
  • Please use the link below for information on getting to the hospital provided by Royal Brompton Hospital.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for TFL journey planner.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for more information on South Kensington Underground Station.
  • To view the web page described above click here (opens in new tab).
  • Please use the link below for more information on West Brompton Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Sydney Wing.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7349 7715.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, adjustable beds and crutches.
• To obtain mobility aids please contact the Main Reception.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
• Comments View
  • The car park is for permit holders only.
  • Patients wishing to park in this space between 08:30 - 18:30 must obtain a permit from the Main Reception.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Dovehouse Street.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 189cm x 500cm.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point View
  • There is not a designated drop-off point.

You are on Getting To (Fulham Wing Echo). Skip to the next section.

Getting To (Fulham Wing Echo)

• Fulham Wing Echo is/are located on the second floor of the Fulham Wing.
• Access to Fulham Wing Echo is via the Fulham Wing Dove Street Entrance.
• Enter Fulham Wing via the entrance that is on Dove Street and go along the main corridor until you reach the lift lobby for lifts 12 and 13. Use lift 12 or 13 to the second floor and the Fulham Wing Echo Entrance will be directly in front as you exit the lift.
• There is step free access, via lift, to Fulham Wing Echo.
• Fulham Wing Echo is approximately 5m from the lift 12 or 13.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Dovehouse Street - Ramped Access). Skip to the next section.

Outside Access (Dovehouse Street - Ramped Access)

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• Entrance Details View
  • This information is for the entrance located to the left side of the hospital on Dovehouse Street.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 109cm .
  • There is an intercom.
  • The height of the intercom is 120cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm (4ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 114cm (3ft 9in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 123cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are single width with an open extension leaf.
  • The width of the door opening is 168cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.

You are on Outside Access (Fulham Road - Stepped Access). Skip to the next section.

Outside Access (Fulham Road - Stepped Access)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital on Fulham Road.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 136cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 122cm (4ft).
  • There is a door release button when exiting.
  • The height of the door release button is 120cm (3ft 11in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 124cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 132cm.
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
• Comments View
  • There are double doors that open away from you (push) that are permanently held open.
  • The width of the double doors is 166cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are B, G, M, 1, 2, and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.
• Comments View
  • Card access is required to enter the staircase.
  • From the mezzanine to the fourth floor the staircase is different.
  • From the mezzanine to the fourth floor the steps are not clearly marked, there are handrails on both sides and the going of the step is between 30cm - 45cm.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located along the main corridor.
• The lift is approximately 40m (43yd 2ft) from the Dovehouse Street Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, M, 1, 2, and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 251cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Department / Service. Skip to the next section.

Department / Service

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• Department / Service Access View
  • Fulham Wing Echo is located on the second floor of the Fulham Wing.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 87cm .
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 136cm (4ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 102cm (3ft 4in).
  • There is a door release button when exiting.
  • The height of the door release button is 119cm (3ft 11in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a waiting room/area, a main reception, ambulant toilet facilities for everyone and consultation rooms.
  • There are 9 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on the ground floor of the Fulham Wing.
  • There are standard toilet facilities within this department/service.
• Comments View
  • There is also an additional entrance to the left and it is 87cm wide.
  • There is a push button to exit the door. The button is 119cm high.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter the department.
  • The reception point is approximately 10m (10yd 2ft) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point, via lift.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Consultation / Treatment Room (Echo Room 3). Skip to the next section.

Consultation / Treatment Room (Echo Room 3)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Echo Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 78cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Echo Room 9). Skip to the next section.

Consultation / Treatment Room (Echo Room 9)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Echo Room 9.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is not a chair.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Room 7 Stress Echo). Skip to the next section.

Consultation / Treatment Room (Room 7 Stress Echo)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 7 Stress Echo.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Washroom (Bath (Shared)). Skip to the next section.

Washroom (Bath (Shared))

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the department.
  • There is/are also 4 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
  • The washroom surveyed is located along the main corridor and opposite rooms 5 and 6.
  • The washroom surveyed is approximately 25m from the department entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is shared.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 69cm (2ft 3in).
  • The dimensions of the washroom are 155cm x 163cm (5ft 1in x 5ft 4in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 171cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 137cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 104cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 78cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 56cm (1ft 10in).
  • The bath is not height adjustable.
  • The bath tap type is lever. It is a mixer tap.
  • There is not a shower over/for the bath.
  • There are wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is fair.
  • The toilet seat colour contrast is good.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Washroom (Shower (Male)). Skip to the next section.

Washroom (Shower (Male))

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 4 washroom(s) of this type in the department.
  • There is/are also 1 washroom(s) which has/have a bath, a toilet and a wash basin.
  • The washroom surveyed is located along the main corridor and opposite rooms 5 and 6.
  • The washroom surveyed is approximately 25m from the department entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is male.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The dimensions of the washroom are 170cm x 219cm (5ft 7in x 7ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 171cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 81cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 139cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The cistern is close coupled and can act as a back rest.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is a dropdown rail but no transfer space.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 82cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • There are wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.
• Comments View
  • The shower was out of order at the time of the survey (13.12.2021).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on the ground floor of the Fulham Wing.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located on the ground floor of the Fulham Wing.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Royal Brompton - Fulham Wing link (new tab) - click here.