You are on Getting Here (Tiverton and District Hospital). Skip to the next section.

Getting Here (Tiverton and District Hospital)

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• By Road View
  • Tiverton and District Hospital is located on Kennedy Way.
    The hospital can be accessed via the A361 to the north by taking the third exit at the Bolham Roundabout onto the A3126.
    Proceed along this road and then take the third exit at the roundabout onto Kennedy Way.
    The Tiverton and District Hospital will be located on the right.
    It can also be accessed via the M5 to the east by taking the 27 exit onto the A361 and continuing along the A361 until you reach the roundabout.
    Take the first exit on to the A3126 and the directions are the same as above.
    For sat nav location enter EX16 6NT.
  • Patient and visitor car parking is available within the open air/surface car park, which is located in front of the hospital.
    There are clearly marked Blue Badge bays located within this car park.
• By Bus View
  • The nearest available bus stop is located along Kennedy Way and is directly in front of the hospital.
    The services provided at this bus stop include the 1, 343, 346, 348, 349, 351, 352, 353, 398 and the EXE Valley Market and Community Bus.
• By Train View
  • The nearest train station is Tiverton Parkway.
    The station is located along Station Road and is approximately 8.8 miles from the hospital.
• Useful Links View
  • For information on bus providers please use the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on an alternate bus provider please use the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on train providers at Tiverton Parkway train station please use the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on Tiverton Parkway train station please use the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Tiverton and District Hospital). Skip to the next section.

Getting Help and Assistance (Tiverton and District Hospital)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• The type of system is a fixed loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 25/09/2023.
• Home visits services are available.

You are on Parking (Tiverton and District Hospital). Skip to the next section.

Parking (Tiverton and District Hospital)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front and to the left of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 500cm (7ft 10in x 16ft 5in).
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the main hospital entrance.
  • The furthest Blue Badge bay is 42m (45yd 2ft) from the main hospital entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details View
  • There is a designated drop off point.
  • The drop off point is located in front of the main hospital entrance.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Getting To (Maternity). Skip to the next section.

Getting To (Maternity)

• Maternity is/are located on the ground floor of the hospital.
• Access to Maternity is via the main hospital entrance.
• Enter via the main hospital entrance and proceed to the right of the reception desk and staircase.
  Follow the main hospital corridor. After the Outpatient Clinics, turn right.
  Maternity is located ahead.
• There is step free access to Maternity.
• Maternity is approximately 22m from the main hospital entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 196cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 85cm (2ft 9in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located opposite the main entrance.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 25/09/2023.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Opening Times (Maternity). Skip to the next section.

Opening Times (Maternity)

• Access is by appointment only.

You are on Department / Service (Maternity). Skip to the next section.

Department / Service (Maternity)

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• Department / Service Access View
  • Maternity is located on the ground floor.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 115cm (3ft 9in).
  • There is an intercom.
  • The height of the intercom is 115cm (3ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 74cm (2ft 5in).
  • There is a door release button when exiting.
  • The height of the door release button is 120cm (3ft 11in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 4 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located in the main hospital reception area.

You are on Reception (Staff Base). Skip to the next section.

Reception (Staff Base)

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• Reception View
  • The reception point is located at the department corridor junction.
  • The reception point is approximately 25m (27yd 1ft) from the maternity entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Consultation / Treatment Room (Delivery Room). Skip to the next section.

Consultation / Treatment Room (Delivery Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Delivery Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Consultation / Treatment Room (Maternity A). Skip to the next section.

Consultation / Treatment Room (Maternity A)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Maternity A.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are low to moderate.

You are on Consultation / Treatment Room (Maternity B). Skip to the next section.

Consultation / Treatment Room (Maternity B)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Maternity B.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Family Room (Nursery). Skip to the next section.

Family Room (Nursery)

• The family room is located in the left corridor.
• There is step-free access to the family room.
• The family room is clearly signed.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm.
• The type of flooring in the family room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the family room.
• There are chairs with armrests on both sides.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is not a refreshment counter.
• There is a sink.
• The wash basin tap type is lever.
• There is not a television.
• Vending machines are not available.
• There is not a water dispenser available.
• There is not a play area or toys/books for a child to play with.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are moderate to good.

You are on Day Room / Lounge Area (Maternity Waiting Lounge). Skip to the next section.

Day Room / Lounge Area (Maternity Waiting Lounge)

• There is a day room/lounge area.
• The day room/lounge area is approximately 2m from the Maternity entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is carpet and vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

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• Comments View
  • The Waiting Lounge has a kitchen area with lever operated taps and surfaces at 91cm high.

You are on Day Room / Lounge Area (TV Room). Skip to the next section.

Day Room / Lounge Area (TV Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 35m from the Maternity entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is carpet.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• Some chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 40cm (1ft 4in).
• The distance between the floor and the highest table is 66cm (2ft 2in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the unit.
  • There is/are also 4 washroom(s) which has/have a wheel in shower.
  • The washroom surveyed is located on the main department corridor.
  • The washroom surveyed is approximately 30m from the Maternity entrance.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is female.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 265cm x 392cm (8ft 8in x 12ft 10in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There are coat hooks at 169cm and 180cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 138cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are pedal bin and clinical waste disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 208cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 88cm.
  • There is not a shelf next to the toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 64cm (2ft 1in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is hand held.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The visual contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The toilet seat visual contrast is low.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are moderate to good.

You are on Toilet with Adaptations (Delivery Room En-suite - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Delivery Room En-suite - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the delivery suite.
  • This accessible toilet is approximately 1m (3ft 3in) from the Delivery suite entrance.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens inwards and outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The visual contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 180cm x 170cm (5ft 11in x 5ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 76cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 112cm (3ft 8in).
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The visual contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 164cm and 176cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat visual contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 84cm (2ft 9in).
  • The visual contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 147cm (4ft 10in).
  • The visual contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.
• Accessible Shower View
  • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
  • There is not a shower unit with a detachable shower head.
  • The shower head height is fixed.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • The height of the shower head is 200cm (6ft 7in).
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
  • There is an emergency alarm for the shower.
  • The emergency pull cord alarm is fully functional.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Tiverton and District Hospital - Building Guide link (new tab) - click here.