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EEG/EMG and Neurophysiology

North Devon District Hospital, Raleigh Park, Barnstaple, Devon, EX31 4JB

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Access Guide

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Getting To The Hospital (North Devon District Hospital)

  • By Road View
    • North Devon District Hospital is located on Roborough Road.
      The hospital can be accessed via Shirwell Road and the A39 to the north, taking the first exit on to Roborough Road, or from North Road and A39 to the south, taking the third exit on to Roborough Road.
      For the sat nav location, enter EX31 4JB.
    • Patient and visitor car parking is available within the open air/surface car park, which located along Roborough Road at the front of the hospital grounds.
      There are clearly marked Blue Badge bays located within the open air/surface car park.
      There are also marked Blue Badge bays located in front of the main entrance to the hospital.
  • By Bus View
    • There are several bus stops located along North Road, approximately 410m from the hospital.
      The services provided at these bus stops include the 19, 29 and 309.
    • There is an onsite bus stop.
    • There is an onsite bus stop available on the roundabout at the front of the hospital grounds, opposite the Accident and Emergency department entrance.
    • The onsite bus stop is sheltered and has raised benched seating available.
    • The route to the main entrance is down a slope of varying degrees and around a bend, approximately 55m from the main entrance.
  • By Train View
    • The nearest train station is Barnstaple.
      The station is located along Station Road and is approximately 1.9 miles from the hospital (a 27 minute walk).
  • Useful Links View

Getting Help and Assistance (North Devon District Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 on the main hospital entrance corridor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01271 335 760.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main information desk next to the main hospital entrance on level 2.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located on level 2 of the main hospital building.
  • To view the Changing Places Accessibility Guide please click here.

Hospital Parking (Blue Badge Bay Parking Opposite Ladywell Unit)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located opposite the Ladywell Unit.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly outside the Ladywell Unit entrance.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Ladywell Unit entrance.
  • Comments View
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Hospital Parking (Main Visitors Car park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 90m (98yd 1ft) from the main hospital entrance.
  • Comments View
    • Access to the hospital from some parts of the car park are via steps or steep slopes.
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Getting To (EEG/EMG and Neurophysiology)

  • EEG/EMG and Neurophysiology is/are located on level 0, in the Ladywell Unit.
  • Access to EEG/EMG and Neurophysiology is via the Ladywell Unit entrance.
  • Enter via the main Ladywell Unit entrance and go to the right past the reception desk.
    Continue ahead and the entrance to EEG/EMG and Neurophysiology is located on the left.
  • There is step free access to EEG/EMG and Neurophysiology.
  • EEG/EMG and Neurophysiology is approximately 19m from the Ladywell Unit entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (The Ladywell Unit)

  • Entrance Details View
    • This information is for the entrance located to the right of the main hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 105cm (3ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 172cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 173cm.

Opening Times (EEG/EMG and Neurophysiology)

  • Access is by appointment only.

Department / Service (EEG/EMG Neurophysiology)

  • Department / Service Access View
    • EEG/EMG Neurophysiology is located on level 0, in the Ladywell Unit.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 135cm (4ft 5in).
    • There is a door release button when exiting.
    • The height of the door release button is 124cm (4ft 1in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is carpet.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and a treatment room.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in the Ladywell Unit, Maternity Reception Area.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located in the Ladywell Unit, Maternity Reception Area.
  • Comments View
    • The door release button was not operational at the time of survey (20.06.23).

Waiting Room / Area (EEG/EMG Neurophysiology Waiting Room)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the EEG/EMG Neurophysiology entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Some tables are permanently fixed.
  • The surface height of the lowest table is 73cm.
  • The surface height of the highest table is 92cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (EEG/EMG Neurophysiology)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Neurophysiology Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Location of Toilet/Changing Facilities (North Devon District Hospital)

  • Changing Places facilities are located on level 2, to the right of the Outpatients A reception.
  • Accessible toilet facilities are located on level 1 next to lifts 3 and 4 and in the standard toilets near lift 5. Also on level 2, inside the female toilets and next to the male toilets off the main hospital corridor.
  • Female and male standard toilet facilities are located on level 0 opposite lifts 3 and 4 and to the right of the restaurant entrance, on level 1 next to lifts 3 and 4 and near lift 5, on level 2 off the main hospital entrance corridor, on level 3 next to lifts 3 and 4, on level 4 next to lifts 3 and 4 and on level 5 next to lifts 3 and 4.
  • Shared standard toilet facilities are located in the Ladywell unit Maternity reception area.
  • Parent and baby changing facilities are located on the standard toilets in the Ladywell unit maternity reception area, in the shared accessible toilet on level 2 and the shared toilet, with transfer space on both sides, on level 1, in the standard male toilet next to lifts 3 and 4 on level 0 and also in the female standard toilets next to the restaurant on level 0.

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