Access Guide
Getting To The Hospital (North Devon District Hospital)
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By Road
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- North Devon District Hospital is located on Roborough Road.
The hospital can be accessed via Shirwell Road and the A39 to the north, taking the first exit on to Roborough Road, or from North Road and A39 to the south, taking the third exit on to Roborough Road.
For the sat nav location, enter EX31 4JB. - Patient and visitor car parking is available within the open air/surface car park, which located along Roborough Road at the front of the hospital grounds.
There are clearly marked Blue Badge bays located within the open air/surface car park.
There are also marked Blue Badge bays located in front of the main entrance to the hospital.
- North Devon District Hospital is located on Roborough Road.
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By Bus
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- There are several bus stops located along North Road, approximately 410m from the hospital.
The services provided at these bus stops include the 19, 29 and 309. - There is an onsite bus stop.
- There is an onsite bus stop available on the roundabout at the front of the hospital grounds, opposite the Accident and Emergency department entrance.
- The onsite bus stop is sheltered and has raised benched seating available.
- The route to the main entrance is down a slope of varying degrees and around a bend, approximately 55m from the main entrance.
- There are several bus stops located along North Road, approximately 410m from the hospital.
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By Train
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- The nearest train station is Barnstaple.
The station is located along Station Road and is approximately 1.9 miles from the hospital (a 27 minute walk).
- The nearest train station is Barnstaple.
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Useful Links
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- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on an alternate bus provider please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Barnstaple train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Barnstaple train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (North Devon District Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on level 2 on the main hospital entrance corridor.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01271 335 760.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main information desk next to the main hospital entrance on level 2.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
- To obtain mobility aids please contact a member of staff.
- There is a Changing Places facility at this hospital which is located on level 2 of the main hospital building.
- To view the Changing Places Accessibility Guide please click here.
Hospital Parking (Main Entrance Blue Badge Bays and Drop Off Zone)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the left of the main hospital entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is a shared surface.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 487cm (7ft 5in x 15ft 12in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located directly outside the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the main hospital entrance.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main hospital entrance.
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Comments
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- Blue Badge holders must scan their badge at the payment machine to get free parking.
- There are slopes and a road to cross from some of the Blue Badge bays.
- Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.
Hospital Parking (Main Visitors Car park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 90m (98yd 1ft) from the main hospital entrance.
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Comments
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- Access to the hospital from some parts of the car park are via steps or steep slopes.
- Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.
Hospital Parking (Blue Badge Bay Parking Opposite Ladywell Unit)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located opposite the Ladywell Unit.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located directly outside the Ladywell Unit entrance.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Ladywell Unit entrance.
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Comments
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- Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.
Opening Times (Mobile MRI Scanner)
- Access is by appointment only.
Entrance (Mobile MRI Scanner)
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Entrance Details
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- This information is for the entrance located to the rear of the main hospital building on the right hand side.
- The entrance area/door is clearly signed with the name of the service/department.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 69cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Step Details
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- The step(s) is/are located to the right of the entrance.
- There is/are 7 step(s).
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up the step(s).
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Lift Details
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- There is a lift to access this entrance.
- The lift does bypass the step(s).
Lift (Mobile MRI Scanner)
- There is a lift for public use.
- The lift is located to the left of the entrance to the Mobile MRI Scanner.
- The lift is a platform lift.
- Staff do need to be notified for use of the lift.
- The platform lift accesses a small level change.
- There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- The clear door width is 123cm (4ft).
- The dimensions of the lift are 123cm x 240cm (4ft x 7ft 10in).
- There are separate entry and exit doors in the lift.
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Comments
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- The lift is staff operated.
- The lift gives access into the control area/room for the staff where they will be able to assist the patient into the imaging room.
Imaging Room (Mobile MRI Scanner)
- This section describes the MRI Room(s), located to the left from the entrance.
- There is / are 1 MRI Room(s) available.
- The name / number of the room surveyed was; MRI.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The door opens inwards.
- The door(s) is/are single width.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 86cm.
- There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is no hoist available.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are moderate to good.
Standard Changing Cubicle / Room (Mobile MRI Scanner)
- The changing cubicle/room is located to the right from the entrance.
- There is step-free access to the changing cubicle/room.
- The door(s) open(s) by sliding.
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 63cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There are chairs with armrests on both sides.
- There is a/are coat hook(s) available.
- There is a/are coat hook(s) 194cm from the floor.
- There is not an emergency alarm in the changing cubicle/room.
- The lighting levels are moderate to good.
Waiting Room / Area (Mobile MRI Scanner)
- There is a waiting room / area.
- The waiting room / area is approximately 20m from the Mobile MRI Scanner entrance.
- There is not level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 46cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
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Comments
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- The height of the desk is 74cm.
Level Change (Waiting Area)
- There is a ramp/slope to access this area/service.
- The ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
Location of Toilet/Changing Facilities (North Devon District Hospital)
- Changing Places facilities are located on level 2, to the right of the Outpatients A reception.
- Accessible toilet facilities are located on level 1 next to lifts 3 and 4 and in the standard toilets near lift 5. Also on level 2, inside the female toilets and next to the male toilets off the main hospital corridor.
- Female and male standard toilet facilities are located on level 0 opposite lifts 3 and 4 and to the right of the restaurant entrance, on level 1 next to lifts 3 and 4 and near lift 5, on level 2 off the main hospital entrance corridor, on level 3 next to lifts 3 and 4, on level 4 next to lifts 3 and 4 and on level 5 next to lifts 3 and 4.
- Shared standard toilet facilities are located in the Ladywell unit Maternity reception area.
- Parent and baby changing facilities are located on the standard toilets in the Ladywell unit maternity reception area, in the shared accessible toilet on level 2 and the shared toilet, with transfer space on both sides, on level 1, in the standard male toilet next to lifts 3 and 4 on level 0 and also in the female standard toilets next to the restaurant on level 0.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- North Devon District Hospital link (new tab) - click here.
- North Devon District Hospital – Parking link (new tab) - click here.
- North Devon District Hospital – Toilets link (new tab) - click here.
- North Devon District Hospital - Hospital Entrances link (new tab) - click here.
- North Devon District Hospital - Getting Around The Hospital link (new tab) - click here.
