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Savour Cafe

North Devon District Hospital, Raleigh Park, Barnstaple, Devon, EX31 4JB

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Access Guide

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Getting To The Hospital (North Devon District Hospital)

  • By Road View
    • North Devon District Hospital is located on Roborough Road.
      The hospital can be accessed via Shirwell Road and the A39 to the north, taking the first exit on to Roborough Road, or from North Road and A39 to the south, taking the third exit on to Roborough Road.
      For the sat nav location, enter EX31 4JB.
    • Patient and visitor car parking is available within the open air/surface car park, which located along Roborough Road at the front of the hospital grounds.
      There are clearly marked Blue Badge bays located within the open air/surface car park.
      There are also marked Blue Badge bays located in front of the main entrance to the hospital.
  • By Bus View
    • There are several bus stops located along North Road, approximately 410m from the hospital.
      The services provided at these bus stops include the 19, 29 and 309.
    • There is an onsite bus stop.
    • There is an onsite bus stop available on the roundabout at the front of the hospital grounds, opposite the Accident and Emergency department entrance.
    • The onsite bus stop is sheltered and has raised benched seating available.
    • The route to the main entrance is down a slope of varying degrees and around a bend, approximately 55m from the main entrance.
  • By Train View
    • The nearest train station is Barnstaple.
      The station is located along Station Road and is approximately 1.9 miles from the hospital (a 27 minute walk).
  • Useful Links View

Getting Help and Assistance (North Devon District Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 on the main hospital entrance corridor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01271 335 760.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main information desk next to the main hospital entrance on level 2.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located on level 2 of the main hospital building.
  • To view the Changing Places Accessibility Guide please click here.

Hospital Parking (Main Entrance Blue Badge Bays and Drop Off Zone)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the left of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is a shared surface.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 487cm (7ft 5in x 15ft 12in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly outside the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main hospital entrance.
  • Comments View
    • Blue Badge holders must scan their badge at the payment machine to get free parking.
    • There are slopes and a road to cross from some of the Blue Badge bays.
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Hospital Parking (Main Visitors Car park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 90m (98yd 1ft) from the main hospital entrance.
  • Comments View
    • Access to the hospital from some parts of the car park are via steps or steep slopes.
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Getting To (Savour Cafe)

  • Savour Cafe is/are located on level 2.
  • Access to Savour Cafe is via the main hospital entrance.
  • Enter via the main hospital entrance and go straight ahead past the reception desk.
    Follow the main hospital corridor.
    Savour Café is on the right.
  • There is step free access to Savour Cafe.
  • Savour Cafe is approximately 25m from the main hospital entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (North Devon District Hospital - Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 103cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • There is an intercom.
    • The height of the intercom is 140cm (4ft 7in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 167cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.
  • Ramp/Slope Details View
    • The ramp/slope is located from the drop off zone to the main hospital entrance, past the bollards.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is a night service intercom/bell to the right of the main hospital entrance.

Opening Times (Savour Cafe)

  • Monday 08:00 - 16:30.
  • Tuesday 08:00 - 16:30.
  • Wednesday 08:00 - 16:30.
  • Thursday 08:00 - 16:30.
  • Friday 08:00 - 16:30.
  • Saturday 00:00 - 00:00.
  • Sunday 00:00 - 00:00.

Entrance (Savour Cafe)

  • Entrance Details View
    • This information is for the entrance located on the main hospital corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The width of the door opening is 300cm.

Eating and Drinking (Savour Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located on level 2.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.

Location of Toilet/Changing Facilities (North Devon District Hospital)

  • Changing Places facilities are located on level 2, to the right of the Outpatients A reception.
  • Accessible toilet facilities are located on level 1 next to lifts 3 and 4 and in the standard toilets near lift 5. Also on level 2, inside the female toilets and next to the male toilets off the main hospital corridor.
  • Female and male standard toilet facilities are located on level 0 opposite lifts 3 and 4 and to the right of the restaurant entrance, on level 1 next to lifts 3 and 4 and near lift 5, on level 2 off the main hospital entrance corridor, on level 3 next to lifts 3 and 4, on level 4 next to lifts 3 and 4 and on level 5 next to lifts 3 and 4.
  • Shared standard toilet facilities are located in the Ladywell unit Maternity reception area.
  • Parent and baby changing facilities are located on the standard toilets in the Ladywell unit maternity reception area, in the shared accessible toilet on level 2 and the shared toilet, with transfer space on both sides, on level 1, in the standard male toilet next to lifts 3 and 4 on level 0 and also in the female standard toilets next to the restaurant on level 0.

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