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Vanguard Unit - Eye Theatre

North Devon District Hospital, Raleigh Park, Barnstaple, Devon, EX31 4JB

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Access Guide

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Getting To The Hospital (North Devon District Hospital)

  • By Road View
    • North Devon District Hospital is located on Roborough Road.
      The hospital can be accessed via Shirwell Road and the A39 to the north, taking the first exit on to Roborough Road, or from North Road and A39 to the south, taking the third exit on to Roborough Road.
      For the sat nav location, enter EX31 4JB.
    • Patient and visitor car parking is available within the open air/surface car park, which located along Roborough Road at the front of the hospital grounds.
      There are clearly marked Blue Badge bays located within the open air/surface car park.
      There are also marked Blue Badge bays located in front of the main entrance to the hospital.
  • By Bus View
    • There are several bus stops located along North Road, approximately 410m from the hospital.
      The services provided at these bus stops include the 19, 29 and 309.
    • There is an onsite bus stop.
    • There is an onsite bus stop available on the roundabout at the front of the hospital grounds, opposite the Accident and Emergency department entrance.
    • The onsite bus stop is sheltered and has raised benched seating available.
    • The route to the main entrance is down a slope of varying degrees and around a bend, approximately 55m from the main entrance.
  • By Train View
    • The nearest train station is Barnstaple.
      The station is located along Station Road and is approximately 1.9 miles from the hospital (a 27 minute walk).
  • Useful Links View

Getting Help and Assistance (North Devon District Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 on the main hospital entrance corridor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01271 335 760.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main information desk next to the main hospital entrance on level 2.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located on level 2 of the main hospital building.
  • To view the Changing Places Accessibility Guide please click here.

Hospital Parking (Main Entrance Blue Badge Bays and Drop Off Zone)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the left of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is a shared surface.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 487cm (7ft 5in x 15ft 12in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly outside the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main hospital entrance.
  • Comments View
    • Blue Badge holders must scan their badge at the payment machine to get free parking.
    • There are slopes and a road to cross from some of the Blue Badge bays.
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Hospital Parking (Main Visitors Car park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 90m (98yd 1ft) from the main hospital entrance.
  • Comments View
    • Access to the hospital from some parts of the car park are via steps or steep slopes.
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Hospital Parking (Eye Theatre Drop Off and Blue Badge Service Road Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the right of the Eye Theatre on the service road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the rear of the main hospital building.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • This is a drop-off only zone with no waiting allowed for the Eye Theatre.
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Opening Times (Vanguard Unit - Eye Theatre)

  • Access is by appointment only.

Outside Access (Vanguard Unit - Eye Theatre)

  • Entrance Details View
    • This information is for the entrance located on the right hand side of the unit.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 123cm (4ft).
    • There is a door release button when exiting.
    • The height of the door release button is 130cm (4ft 3in).
    • The main door(s) open(s) automatically.
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 132cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of and to the left of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 109cm.
  • Comments View
    • The height of the push button to enter the unit is 152cm.

Reception

  • Reception View
    • The reception point is located ahead from the unit entrance.
    • The reception point is approximately 2m (2yd 7in) from the unit entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Waiting Room / Area (Vanguard Unit - Eye Theatre Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the unit entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • All tables are permanently fixed.
  • The surface height of the lowest table is 58cm.
  • The surface height of the highest table is 58cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the right from the unit entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the unit entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • The colour contrast between the internal toilet door(s) and wall(s) is low.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There are dropdown rails available on both sides of the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is low.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are good.
    • There is a door to access the toilet area.
      The door is single, light and opens towards you (pull).
      The width of the door is 70cm.

Location of Toilet/Changing Facilities (North Devon District Hospital)

  • Changing Places facilities are located on level 2, to the right of the Outpatients A reception.
  • Accessible toilet facilities are located on level 1 next to lifts 3 and 4 and in the standard toilets near lift 5. Also on level 2, inside the female toilets and next to the male toilets off the main hospital corridor.
  • Female and male standard toilet facilities are located on level 0 opposite lifts 3 and 4 and to the right of the restaurant entrance, on level 1 next to lifts 3 and 4 and near lift 5, on level 2 off the main hospital entrance corridor, on level 3 next to lifts 3 and 4, on level 4 next to lifts 3 and 4 and on level 5 next to lifts 3 and 4.
  • Shared standard toilet facilities are located in the Ladywell unit Maternity reception area.
  • Parent and baby changing facilities are located on the standard toilets in the Ladywell unit maternity reception area, in the shared accessible toilet on level 2 and the shared toilet, with transfer space on both sides, on level 1, in the standard male toilet next to lifts 3 and 4 on level 0 and also in the female standard toilets next to the restaurant on level 0.

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